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Kentro · 2 days ago

Remote Logistics Analyst (VA-ESOM)

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

Kentro is an innovative company focused on advancing customer missions and fostering professional growth. They are seeking an experienced Logistics Analyst to support their VA-ESOM contract, which involves providing comprehensive onsite and remote support to IT customers across all VA Administrations and special program offices.

Information Technology & Services

No H1B

U.S. Citizen Only

Responsibilities

Provide IT hardware (HW) and Software (SW) asset logistics lifecycle including periodic supply inventory, day-to-day shipping, receiving, tagging, tracking, communication and deployment ensuring optimal and secure operations

Document procurement packages, shipping vendor, packaging supply vendor information and asset information based on asset specifications to include cost information, package delivery agreements, tracking, lost packages, claims, etc

Manage logistics database to track hardware and software logistics and work with team members on a consolidated view of Assets across Logistics, Maintenance and Management including lost packages, other remediation efforts, and periodic audit

Document and report Package Inventory management/physical accountability checks on all logistics supplies, Monthly Critical Priority Incidents and High Priority Incidents, partners with team members on AES Scores, VA Monitoring Framework, auto alerts to VA Office of IT, discrepancy & corrective action

Work closely with Analytics Lead on Asset and Account control Center Dashboard (Power BI) including Asset Logistics Management, and Quarterly KPI Report

Partner with team members for asset procurement, packages, cost information, etc

Coordinate and collaborate with defined escalation paths and fellow Asset team members for specifications and dependencies to maintain the baseline

Manage and utilize asset logistics information for compliance and data calls

Collaborate with ESOM Contract Business Operations team members for effective IT asset management and forecast / prepare for follow-on/future logistics demand

Capturing logistics investment requirements and aligning those upstream to the portfolio and budget; laterally with HW - SW asset team members and downstream to customer service engineers and system administrators for timely and efficient customer delivery

Demonstrating a commitment to quality and customer support through close monitoring of Incidents, Service Tickets, Logistics planning, asset tracking, Problem Management, etc

Qualification

IT asset logisticsProcurement experienceLogistics database managementMS Office SuiteITIL certificationFollow policiesCommunication skillsInterpersonal skillsProblem-solving aptitude

Required

Bachelor's degree in engineering, mathematics, business administration (8 years of additional relevant experience may be substituted for education)

5 years of experience with IT asset logistics

Experience in the procurement, maintenance, distribution, and replacement of material to enable a review and analysis of logistics plans

Experience in monitoring progress and status and be able to identify program/project performance issues and risks

Experience with MS Office Suite (Excel, PowerPoint, Word)

Good communication and interpersonal skills

Ability to follow policies and procedures

Ability to communicate information and ideas so others will understand, as well as the ability to respond clearly to questions

Aptitude to address negative situations and positively resolve them

US Citizen or Green card holder

Willing and able to get a Public Trust Suitability clearance

Must meet updated ID requirements: https://www.gsa.gov/technology/it-contract-vehicles-and-purchasing-programs/federal-credentialing-services/get-appointment-help/bring-required-documents

If you do not currently meet the ID requirements outlined, you must be willing and able to update your current forms of ID in a timely manner to complete the suitability process successfully