Quantum World Technologies Inc. · 5 days ago
servicenow developer
Ohio, United States
Contract
Onsite
Mid Level
3+ years expQuantum World Technologies Inc. is seeking a ServiceNow Developer and Admin to work in a fast-paced Agile environment. The role involves administering and supporting the ServiceNow platform, collaborating with cross-functional teams, and performing production support including incident resolution and troubleshooting.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Hiring Manager
Harsh Jain
Responsibilities
Configures and develops on the ServiceNow platform including routine changes or configuration and adjustments as requested
Provision, install, configure, operate, and maintain the ServiceNow platform
Perform daily, weekly, monthly system monitoring, verifying the integrity and availability of ServiceNow applications
Collaborate with Platform and Delivery teams to perform ServiceNow upgrades and patching
Coordinate system updates across different instances, ensure latest patches, and configuration changes
Assist with report configuration, dashboards, and maintenance and performs operational administrative tasks, as needed
Actively collaborates with other teammates to perform code reviews, discuss new developments and projects, and shadow other junior admins/developers as needed
Support the administration for Production and non-prod instances
Collaborate with the Production Support and ServiceNow Operation teams to monitor support cases
Document administrative processes and issues resolution
Working with business line stakeholders to develop clear requirements
Participate in the daily scrum meeting and other related Agile ceremonies
Responsible for performing daily administration, issue resolution, and troubleshooting of the ServiceNow platform for any reported problems across all instances
Qualification
Required
Active SN certification
3+ Years' experience with ServiceNow Platform Administration
3+ experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog, ITOM/CMDB
Current ServiceNow System Administrator certification required
Strong experience in system administration and JavaScript
Ability to troubleshoot complex technical issues
Experience diagnosing performance related issues
Agile experience
Preferred
ServiceNow Certified Implementation Specialist (CIS) for SPM and/or APM certification
ServiceNow Certified Application Developer
ITIL v3 or ITIL v4
Company
Quantum World Technologies Inc.
QUANTUM WORLD TECHNOLOGIES INC, is a IT Consulting and Staffing venture of QUANTUM GROUP OF COMPANIES having its presence in IT and I.T.E.S, Real Estate, Hospitality, Pharmaceuticals, and Entertainment Industries across the globe, with its headquarters in Los Alamitos CA, Parsippany – NJ, Seattle – WA, Canada, Dubai and India.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
A
Ashish Srivastava
Managing Director
Company data provided by crunchbase