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CompTIA · 6 hours ago

Sales Development Representative II, Academic

United States

Full-time

Remote

Entry, Mid Level

$69K/yr - $80K/yr

2+ years exp

CompTIA is a leading voice and advocate for the global information technology ecosystem. The Sales Development Representative, Academic (SDR) is responsible for delivering new opportunities to account executives by qualifying leads and developing them for conversations with the sales team.

EducationInformation ServicesInformation TechnologyNon ProfitSoftware

Comp. & Benefits

Responsibilities

Promptly responding to and managing leads generated from marketing efforts, ensuring timely and effective follow-up

Consistently conducts timely outreach and quality discovery conversations to assess prospect needs and position solutions effectively

Actively engaging in outbound sales activities to generate interest and create sales opportunities with new clients from a targeted list

Demonstrates an understanding of market segmentation, ideal customer profiles, and the cadence of the sales cycle to optimize outreach and lead qualification efforts

Proficient use of CompTIA business systems (e.g. Gong, Microsoft Dynamics) to organize, track, and optimize engagement with potential clients

Establishing and nurturing relationships with potential clients through consistent and personalized communication

Working closely with the marketing team to understand campaign details and provide a solid feedback loop for continuous improvement

Build a working relationship with the sales team to ensure a smooth transition of qualified leads to the Account Executives

Move leads seamlessly through the sales process and phases in the CRM, as well as monitoring and reporting on lead engagement activities and outcomes through the CRM, using data to inform and improve sales tactics

Continuously upskill and stay current with CompTIA's product offerings ensuring a comprehensive understanding of all CompTIA products and services

Proactive hunting mentality focused on bringing quality net new leads into our ecosystem and seamlessly transitioning them to the Account Executive (AE)

Works closely with Account Executive(s) and maintains and understanding of the sales process from the AE perspective, including sales funnel management and lead prioritization

Qualification

CRM proficiencySales tools experienceLead qualificationCommunication skillsOrganizational skillsProactive approachTeam collaborationCritical thinkingAdaptability

Required

Highly driven and organized with a proactive approach to meeting and exceeding daily task objectives

Strong verbal and written communication skills, crucial for engaging potential customers and articulating the value proposition

Ability to consistently evaluate and enhance approaches and processes for better efficiency and effectiveness

Demonstrates a proactive approach to Sales, focusing on initiating contact and driving opportunities

Skilled in using CRM and Sales Tools, enabling efficient lead management and follow up

Ability to build and maintain relationships, understand prospect needs, and effectively position solutions

Strong organizational skills to manage multiple tasks and prioritize effectively, while employing critical thinking and a commitment to continuous improvement

Shows humility by being open to feedback and learning from others. Quickly adapts to changing circumstances and identifies areas for enhancement

Works well in a team environment, ensuring alignment with the broader sales and marketing strategies

2+ years of direct experience in related field