ISC2 · 8 hours ago
Scrum Master
United States
Full-time
Hybrid
Entry, Mid Level
2+ years expISC2 is the world’s leading nonprofit member organization for cybersecurity professionals, committed to creating a safe and secure cyber world. The Scrum Master will drive Agile delivery excellence across development teams by managing Jira governance, facilitating Agile ceremonies, and ensuring disciplined prioritization and execution of work.
AssociationCyber SecurityEducationNon ProfitSecurity
Responsibilities
Lead and facilitate all Agile ceremonies, including Sprint Planning, Daily Standups, Reviews, and Retrospectives
Ensure proper story refinement and readiness, partnering with Product Owners to maintain healthy and prioritized backlogs
Reinforce Agile best practices and provide foundational coaching to team members to improve maturity and consistency
Promote a culture of accountability, transparency, and continuous improvement
Serve as the primary administrator and governance owner of Jira workflows, fields, ticket structures, dashboards, and reporting
Ensure consistent ticket quality by validating acceptance criteria, story points, dependencies, tags, impacted teams, and refinement status
Oversee triage and routing of BAU tickets, ensuring proper classification, priority assignment, and alignment with governance rules
Partner with developers, BAs, and Product Owners to ensure tickets are assigned appropriately and moved correctly through the workflow
Identify and resolve workflow gaps, bottlenecks, or misalignments to maintain a clean, compliant, and actionable backlog
Track, measure, and report Agile KPIs to business and technical leadership on a recurring basis
Maintain visibility into team performance, identifying trends, risks, and opportunities for improvement
Produce regular reports highlighting sprint performance, defect percentage, backlog health, team velocity, delivery predictability, and cycle time
Provide sprint summaries and insights to ensure teams stay aligned with goals, deadlines, and capacity expectations
Support resource allocation discussions by providing data-driven insights into capacity and workload
Partner closely with Product Owners, Business Analysts, PMs, and technical teams to ensure alignment on priorities and dependencies
Collaborate with business stakeholders to understand impacted areas and ensure tickets are tagged and routed appropriately
Communicate impediments, risks, and delivery expectations to leadership and cross functional teams
Assist in release readiness coordination with development and QA teams
Develop a strong understanding of the business domain, applications, and teams to improve ticket tagging, prioritization, and triage accuracy
Identify opportunities for process improvements and contribute to evolving Agile practices, governance, and team standards
Continuously learn and adapt methods to support team productivity and organizational agility
Perform other miscellaneous duties, as needed
Qualification
Required
Expert knowledge of Jira configuration, dashboards, filters, and workflow management
Strong understanding of Agile methodologies, Scrum practices, and backlog management
Ability to analyze sprint metrics and turn data into meaningful insights
Familiarity with Confluence, workflow diagrams, and Agile documentation
Strong communication skills with the ability to work effectively across business and technology groups
Background in cross‑functional collaboration across product, business analysis, and engineering
Minimum 2 years of experience as a Scrum Master or Agile Project Coordinator
Strong hands-on experience managing Jira at an administrative or advanced power-user level
Proven track record facilitating Agile ceremonies and coaching teams
Demonstrated experience in reporting Agile metrics and presenting data to stakeholders
Preferred
Bachelor's degree preferred. Will consider candidates with a high school diploma and 5+ years of relevant work experience in lieu of a degree
Company
ISC2
ISC2 is the world’s leading member organization for cybersecurity professionals, driven by our vision of a safe and secure cyber world.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Debra Taylor
Chief Financial Officer
Casey Marks
Chief Qualifications Officer
Recent News
2025-12-17
Company data provided by crunchbase