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TIH · 1 day ago

Client Relationship Leader

United States

Full-time

Remote

Senior Level, Lead/Staff

$137K/yr - $157K/yr

8+ years exp

TIH is a part of the 100 CRC Insurance Group, seeking a Client Relationship Leader to drive growth with large national retail brokerage partners. This role involves developing growth strategies, building relationships with retail broker leadership, and coordinating cross-functional execution to enhance CRC's market position.

Insurance

Comp. & Benefits

Responsibilities

Develop detailed growth plans for assigned retail partners

Translate retail broker operating models into actionable CRC strategies

Identify priority segments, coverage lines, and execution opportunities

Continuously refine plans based on market feedback and results

Serve as a senior, credible interface with retail broker leadership

Build trust-based relationships focused on long-term partnership, not transactional placement

Coordinate across CRC producers, placement teams, operations, and leadership

Drive execution without direct authority, aligning diverse stakeholders around shared goals

Ensure follow-through against agreed strategies and timelines

Bring current, first-hand insight from carrier distribution or competitor environments

Track competitor positioning and retail broker behavior in target segments

Provide feedback to leadership on where CRC should invest or adjust approach

Present clear execution plans and progress updates to CRC leadership

Confidently articulate strategy, risks, and outcomes with executive presence

Qualification

Retail broker engagementCarrier distribution experienceGrowth planningStrategic accounts managementExecutive communicationMarket insightSelf-directedProactivityRelationship buildingCross-functional coordinationOrganizational skills

Required

8-10+ years of experience in roles at both carriers and retail brokerage firms is required

Significant experience working with large national retail brokers

Strong background in carrier distribution, broker engagement, or strategic accounts

Proven ability to build and execute structured growth plans

Highly self-directed, organized, and proactive

Preferred

Current or recent role at a carrier or specialty distributor

Experience focused on the specific broker segments CRC is targeting

Prior exposure to wholesale brokerage or specialty markets

Benefits

Medical, dental, vision, life, disability, and AD&D insurance

Tax-advantaged savings accounts

401(k) plan with company match

Generous paid time off programs, including company holidays, vacation and sick days, new parent leave

Restricted stock units and/or a deferred compensation plan

Company

TIH

TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title.

Founded in 1922

Charlotte, North Carolina, USA

5001-10000 employees