U.S. Bank · 1 month ago
Investor Services Associate
Hackensack, NJ
Full-time
Onsite
Entry, Mid Level
$81K/yr - $96K/yr
2+ years expU.S. Bank is committed to helping customers and businesses make better financial decisions. The Investor Services Associate is responsible for processing and maintaining investor registers and transactions, ensuring compliance with AML guidelines, and addressing investor inquiries.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Ensuring that existing and prospective investors meet eligibility, compliance and anti-money laundering (“AML”) guidelines when processing investor-related transactions, including subscriptions, redemptions, transfers and re-registrations, as well as the generation and distribution of confirmations
Reconciling trade information against clients’ expected transactions and monies received from investors
Written and oral correspondence with the fund and investors regarding AML documentation and transactions
Addressing investor inquiries/requests such as ensuring all investor queries and requests are received from authorized individuals, responding to investor/client queries promptly, requests for investors statements, request/updates for transaction activities, fund related performance requests, and facilitating the completion of investor audit requests
Processing of subscription, redemption, and transfers, working with internal/external groups to resolve any discrepancies
Coordinate the collection of fully executed documents with investors
Collect and review all appropriate Tax/Fatca documentation from investors
Collect and review all appropriate AML/KYC documentation from investors
Distribution of Investor reports including Investor Statements, Contract Notes, Capital Call Notices, Distribution Notices, Distribution of Client Reports, Capital Activity Reports, Audited/Unaudited Financial Statements, Investor Letters, and Schedule K-1’s
Review of incoming subscription funding from investors
Prepare wire transfers to prime brokers, investors
Qualification
Required
Bachelor's degree in Accounting, Finance or a business-related field, or equivalent work experience
Two to five years of related experience, preferably in portfolio/partnership accounting
Preferred
Strong attention to detail
Effective verbal and written communication skills
Ability to manage multiple tasks/projects simultaneously while meeting deadlines
Ability to perform research and analysis
Strong knowledge of Microsoft Office – Word, Excel, Outlook
Ability to work independently with minimal supervision while participating in a team environment
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2026-01-22
2026-01-20
2026-01-20
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