Infosoft, Inc. · 23 hours ago
Logistics/Order Administration Specialist
Infosoft, Inc. is looking for a Logistics/Order Administration Specialist who will support the Order Administration team within the Customer Service Material Logistics group. This role involves managing medical equipment spare parts orders while providing exceptional service to customers and collaborating with cross-functional teams.
Responsibilities
Answer phone calls & emails
Research and escalate spare part/tool orders
Track shipments & back orders
Interact with internal teams (field service engineers) and external vendors/carriers
Use tools: SAP, Outlook, FedEx/DHL systems
Qualification
Required
Minimum 1+ years of work experience (not straight out of high school)
Strong computer skills (Microsoft Office)
Ability to multitask in a fast-paced environment
Customer service focus—clear communication via phone & email
Core Attributes: Highly organized and detail-oriented. Adaptive learner with a proactive, results-oriented mindset. Strong commitment to customer support and teamwork
Communication & Decision-Making: Excellent written and verbal communication skills. Ability to analyze information and make sound decisions. Capable of multitasking effectively in a fast-paced, sometimes stressful environment
Interpersonal Skills: Strong ability to build and maintain positive working relationships. Collaborative and team-focused approach. Strong computer proficiency
Flexibility to cover other shifts during staffing shortages
Participation in an on-call rotation every eight weeks
Preferred
SAP experience: Not required (system is highly customized)
Call center experience not required
Company
Infosoft, Inc.
Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
H1B Sponsorship
Infosoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (17)
2024 (37)
2023 (10)
2022 (14)
2021 (19)
2020 (23)
Funding
Current Stage
Growth StageCompany data provided by crunchbase