Infosoft, Inc. · 5 days ago
Order Administration Specialist
Infosoft, Inc. is seeking an Order Administration Specialist to join their Customer Service Material Logistics group. This role is responsible for managing and fulfilling medical equipment spare parts orders while providing exceptional service to both internal and external customers.
Responsibilities
Answer phone calls & emails
Research and escalate spare part/tool orders
Track shipments & back orders
Interact with internal teams (field service engineers) and external vendors/carriers
Use tools: SAP, Outlook, FedEx/DHL systems
Qualification
Required
Minimum 1+ years of work experience (not straight out of high school)
Strong computer skills (Microsoft Office)
Ability to multitask in a fast-paced environment
Customer service focus—clear communication via phone & email
SAP experience: Not required (system is highly customized)
Core Attributes: Highly organized and detail-oriented
Adaptive learner with a proactive, results-oriented mindset
Strong commitment to customer support and teamwork
Excellent written and verbal communication skills
Ability to analyze information and make sound decisions
Capable of multitasking effectively in a fast-paced, sometimes stressful environment
Strong ability to build and maintain positive working relationships
Collaborative and team-focused approach
Strong computer proficiency
Flexibility to cover other shifts during staffing shortages
Participation in an on-call rotation every eight weeks
Company
Infosoft, Inc.
Infosoft is an HR services company focused on recruiting talent and building teams throughout the US market.
H1B Sponsorship
Infosoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (37)
2023 (10)
2022 (14)
2021 (19)
2020 (23)
Funding
Current Stage
Growth StageCompany data provided by crunchbase