Harmonia Holdings Group, LLC · 1 week ago
Business Operations Manager - The Department of Veterans Affairs
Virginia, DC, Maryland Metro Area
Full-time
Hybrid
Senior Level
7+ years expHarmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative solutions to government clients. The Business Operations Manager will be responsible for designing and refining business processes to ensure effective service delivery and internal operations within the Department of Veterans Affairs Business Unit.
ComputerRoboticsSoftware
No H1B
Security Clearance Required
Responsibilities
Managing and improving day-to-day business operations for the VA Business Unit, ensuring priorities, initiatives, and activities are coordinated across service delivery, growth, and internal operations
Creating, documenting, and refining business unit–level processes, workflows, and standard operating procedures that support consistent execution across programs and growth efforts
Coordinating with program managers, technical leaders, and growth staff to track initiatives, risks, dependencies, decisions, and action items, and ensure timely follow-through
Developing and maintaining dashboards, trackers, and reports that provide visibility into operational performance, staffing, forecasts, pipeline status, and overall business unit health
Supporting business development and capture readiness activities, including pipeline tracking, capture milestone coordination, staffing inputs, and readiness reviews
Assisting with operational planning and prioritization, helping translate business unit goals into actionable plans and measurable outcomes
Facilitating internal meetings, documenting decisions, and ensuring actions are executed and closed in a timely manner
Identifying gaps, inefficiencies, or risks in how the business unit operates and recommending practical, scalable process improvements
Qualification
Required
7+ years of experience in business operations, program operations, PMO, management consulting, or a similar role in a federal services, IT services, or technology environment
Experience working across service delivery, business development, and internal operations functions
Demonstrated ability to create, improve, and document processes and workflows
High proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel, with experience producing executive-ready documents, presentations, and analyses
Familiarity with Microsoft Teams, SharePoint, Power BI, and Power Automate for collaboration, reporting, dashboards, and workflow automation is a plus
Experience supporting or working within federal government programs, preferably related to VA, health IT, cybersecurity, or enterprise IT
Strong written and verbal communication skills, with the ability to produce clear, concise materials for leadership and stakeholders
Highly organized, detail-oriented, and comfortable managing competing priorities
Preferred
Familiarity with federal contracting constructs, including IDIQs, BPAs, and task orders
Background in cybersecurity, IT services, or Health IT programs is a plus
Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Scrum Master (CSM), or other related certifications are a plus
Benefits
Traditional and HSA- eligible medical insurance plans
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
5% 401(k) company matching
Flexible-schedules and teleworking options
Paid holidays and PTO Accrual Plans
Paid Parental Leave
Professional development and career growth opportunities
Team and company-wide events, recognition, and appreciation-- and so much more!
Company
Harmonia Holdings Group, LLC
Harmonia Holdings Group is a computer software company that provides application development services.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Madison Dearborn Partners
2024-09-07Private Equity
Leadership Team
Damon Griggs
CEO and Chairman
Kirstin Shelton
Chief Human Resources Officer
Recent News
Washington Technology
2025-09-08
The Business Journals
2025-01-10
Company data provided by crunchbase