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SWBC · 10 hours ago

Learning & Development Facilitator

San Antonio, TX

Full-time

Onsite

Mid Level

3+ years exp

SWBC is seeking a talented individual to design, develop, validate, obtain approval from training leadership, implements and delivers training initiatives for the corporation using the most appropriate delivery method. The role involves creating training materials and conducting needs analysis to ensure effective learning experiences across the organization.

BankingFinanceFinancial ServicesInsurance

Responsibilities

Designs, develops, and delivers training materials and initiatives across all departments and divisions, working with all levels of management, to ensure curricula meets industry standard blended learning concepts to include utilization and combination of classroom and virtual instructor-led, synchronous webinar and asynchronous web-based training

Builds, maintains, and manages relationships and partnerships with internal clients to gain knowledge of work situations requiring training curriculum development

Assists in evaluating and prioritizing all development projects, ensuring consistency and compliance with corporate standards, initiatives, and established training mandates

Conducts needs analysis, collaborates with subject matter experts on objectives and class content, and communicates strategy, design, scope, and development time for each assignment

Creates storyboards, scripts, class content (including traditional and virtual classroom, and blended learning), job aides, learner guides, and facilitator guides, by using sound Instructional Design theory and effectively communicates best practices to internal clients

Designs, enhances, produces, assembles, and delivers printed and/or produced training and service materials, leveraging vendor relationships when appropriate

Creates and delivers multilevel pre- and post-training surveys using industry proven approaches to include analyzing data to identify trends in current and anticipated needs

Conducts quality assurance testing on all class and training materials created, including piloting, validating, and evaluating programs

Executes Train-the-Trainer pilot classes for new and enhanced curriculum and provides direction and strategy for delivery, ensuring consistency and accuracy of deliverables

Facilitates New Hire Orientation for new employees hired throughout the organization

Partners with Human Resources, collaborates with subject matter experts to deliver an engaging, accurate, and culture-driven experience

Performs all other duties as assigned

Qualification

Instructional DesignAdult LearningTraining DevelopmentMS WordMS PowerPointPresentation SkillsOrganizational SkillsInterpersonal SkillsCommunication SkillsProblem-SolvingFlexibility