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Keck Medicine of USC · 1 day ago

REQ20170851 Coordinator Scheduling - Beverly Hills - OHNS - Full Time 8 Hour Days (Non-Exempt) (Union) (Open)

Beverly Hills, CA

Full-time

Onsite

Entry Level

$22/hr - $37.40/hr

2+ years exp

Keck Medicine of USC is seeking a Scheduling Coordinator to manage patient appointments and surgical schedules. The role involves ensuring patient charts are prepared, obtaining necessary authorizations, and providing excellent customer service while coordinating care with various departments.

Health CareHospitalService IndustryWellness

Responsibilities

Schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic

Closely monitors patients throughout various phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed

Obtains authorizations and pre-authorization for services to be rendered

Schedules ancillary appointments as necessary for patients

Ensures patient charts are prepared prior to appointments/follow up and/or surgery including x-rays and pertinent lab work

Makes arrangements for any special equipment as needed

Reviews and codes charge slips for patient care services and/or surgical services rendered

Maintains files and records, including supporting documentation for insurance claims

Maintains master appointment/surgery calendar for physician(s)

Oversees equipment and office supply inventory

Reads all incoming mail, prioritizing and distributing as appropriate

Acts as a liaison with other departments and physician office staff and arranges for all necessary support services and equipment needed for a case

Answers patient phone calls, verifies insurance benefits, prepares charts for clinic and provides clerical functions for the Beverly Hills Clinic

Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence

Ability to work independently and in a team setting to accomplish duties in a timely manner

Maintains an open line of communication with management and other staff and demonstrates a professional demeanor at all times

Qualification

SchedulingMedical terminologyInsurance knowledgeComputer proficiencyClerical experienceFire Life Safety TrainingCustomer serviceCommunication skillsTeamwork

Required

High school or equivalent

2 years Experience in a health care setting

Prior experience in a clerical, administrative, and/or receptionist role

Must have excellent communication skills, including the ability to speak, read and write English proficiently

Must be comfortable with computers and medical terminology

In depth knowledge of all insurance types

Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)