NEOGOV · 1 day ago
Administrative Coordinator 4 - Scheduler
Lake Charles, LA
Full-time
Onsite
Mid Level
$2,732/mo - $4,682/mo
3+ years expNEOGOV is seeking an Administrative Coordinator - Scheduler to join the Lake Charles Behavioral Health Clinic. The role involves coordinating appointments for clients with mental health and addiction challenges, maintaining schedules for various healthcare providers, and ensuring effective communication regarding client engagement and services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Operate as the Lake Charles Clinic Centralized Scheduler working closely with direct service providers, including but not limited to, Psychiatrist, APRNs, Medical Psychologists, Physicians, Registered Nurse, Registered Nurse Practitioner, Licensed Clinical Social Worker, Licensed Professional Counselor, PAP Specialist, Peer Support Specialist, and any Licensed Behavioral Health professional, as well as communicating proactively the status of all appointments
Scheduling clients served by Imperial Calcasieu Human Services Authority and all direct care service providers, including but not limited to assessments, psychiatric evaluations, individual and group therapy, addenda, treatment plans, addictions severity index (ASI) and exit plans, rescheduling appointments, keeping open slots filled, scheduling direct and indirect service times and medication appointments. Responsible for maintaining schedules of group rooms and agency vehicles
Maintain client contact information by regularly inquiring about current phone number, address, and whether staff can leave a message at that number
Maintains a person-centered, recovery-oriented approach to clients regarding appointments, attentive to client engagement, managing the call-back list, transferring calls, emailing phone messages to staff members, entering, updating electronic health records calendar to reflect appointments and changes, maintaining the client contact database, greeting visitors and directing them appropriately regarding scheduling
Supplying callers and visitors with needed information relating to Imperial Calcasieu Human Services Authority and performing miscellaneous duties as assigned by the supervisor
Qualification
Required
Three years of experience in administrative services
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience
Preferred
Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided
Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals
Thinking Critically: The ability to objectively question, analyze, interpret, and evaluate information to form a conclusion
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase