TEKsystems · 10 hours ago
Technical Coordinator
United States
Full-time
Remote
Entry Level
$17/hr - $17/hr
2+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. The Technical Coordinator role involves supporting the Store Technology Refresh Team and acting as a technical liaison to the Field Services Department, focusing on financial analysis, technical responsibilities, asset management, and vendor governance.
Information Technology
Responsibilities
Understand inventory and depreciated book values for various locations, items, and projects
Understand budget and financial impacts of proper account coding for inventory ordering and movement
Generate budget and forecast vs actual reporting including variance analytics for review by executive leadership
This requires pulling and reviewing detailed data from multiple sources and understanding the driving forces behind variances
Drive the monthly forecasting process in conjunction with business owners to provide advanced management the most up to date financial projections
Technical liaison for Vendors and Internal Business Partners in relation to Store Hardware
Maintains an expert working level of knowledge for the in-store network systems, components, and the associated equipment affecting store operation. This includes but is not limited to routers, switches, registers, register peripherals, pc’s, wireless equipment, and cabling
Demonstrates ability to express technical issues effectively to all audiences, both verbally and in writing
Identifies and investigates potential in-store system failure for the purpose of developing new policies and procedures
Participates in and coordinates research with others in the planning and evaluation of projects for the purpose of sharing information and eliminating redundancy
Onboards external project vendors and assists with developing installation/configuration manuals
Collaborates with IS departments for activities that require specialized system programming
Facilitates technical training sessions to introduce, clarify, and support in-store systems projects
Continually modifies processes and procedures for the Field Services team for daily troubleshooting
Supports other functional areas of the IS department
Support equipment data accuracy for all 16,000+ stores by continuously updating based on store openings/closings, technology refreshes, renovations or other scopes affecting store inventory
Analyze inventory levels on a weekly basis to ensure accurate distribution, and proper usage
Update IT Store Refresh 3-year roadmap for leadership on Semi-Annual basis
Contribute to special projects as assigned; provide asset reports to support other IT processes as requested
Maintain familiarity with store hardware and item lifecycles for proper decision making
Project management for Store Hardware Lifecycle including timelines, TCO and ad hoc analysis
Serve as Dollar Tree’s primary point of contact with providers of store related technology products & services
Lead business reviews with key vendor partners; hold providers accountable to meeting contractual SLAs
Monitor and challenge change orders for out-of-scope work
Recommend selection of vendors after reviewing and analyzing vendor qualifications through a thorough RFP Process
Ensure proper key performance indicators and metrics are compiled, reviewed, and adjusted as needed; monitor trends, identify areas in need of remediation, and take appropriate actions to address
Support the daily operations of the Field Services Department by responding to user requests for ad hoc project & support analyses
Maintain integrity and security of the systems with easily accessible and auditable recordkeeping
Responsible for template management, business process review, simplification, and documentation
Backup on billing for maintenance services that do not require a PO
Continually perform or assist with financially impacting analyses for identifying and analyzing profit improvement opportunities
Qualification
Required
Degree in Business Administration, Data Analytics, Finance, or similar field (or equivalent experience)
Proficient with MS Excel, Access, and various other Reporting Tools including ability to write queries
Excellent Communication Skills both Verbal and Written
2 to 3 Years of POS Experience
Strong technical aptitude
Excellent analytical skills with keen diligence
Preferred
technical support
project coordination
billing management
customer service
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase