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SERVPRO Team Wall · 3 days ago

Experienced Restoration Project Manager in Elkridge

Elkridge, MD

Full-time

Onsite

Mid Level

$18/hr - $26/hr

SERVPRO Team Wall is seeking an experienced Restoration Project Manager in Elkridge, MD. The role focuses on managing customer satisfaction, overseeing project coordination, and ensuring safety and compliance in restoration projects.

Facilities Services

Responsibilities

Manage the overall customer experience, ensuring satisfaction and tracking reviews

Provide prompt responses to potential customers, demonstrating priority and professionalism

Coordinate crews and resources for active projects, overseeing project scopes and estimates

Maintain clear communication with clients, teammates, vendors, and insurance representatives

Oversee production expenses, including equipment, vehicles, and material assets

Ensure adherence to safety guidelines and risk management practices

Participate in the recruitment, hiring, and training of production teammates

Qualification

IICRC certificationsXactimate experienceCleaning/restoration experienceProject managementCustomer service

Required

Ability to work a 24/7/365 job

High school diploma/GED

Valid driver's license

Ability to lift 50-100 pounds regularly

Comfort working in various environments (e.g., crawl spaces, attics)

Travel flexibility, including local and out-of-state trips when necessary

Successful completion of a background check

Preferred

Previous experience in cleaning/restoration preferred

IICRC certifications preferred

Xactimate® experience is a PLUS!

Benefits

Company car

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Sick, vacation, and holiday pay (PTO)

401(k)

Health, dental, & vision insurance plans

Critical illness & accident plans

Life insurance

Paid training

Career progression

Internal promotional opportunities

Uniforms provided

Equipment and tools provided

And more!

Company

SERVPRO Team Wall

SERVPRO Team Wall has campus locations in the following areas: Hunt Valley, MD Harrisburg, PA Pittsburgh, PA Chantilly, VA We are proud to be located in these amazing communities and can be there for you whether you live in one of the above locations or anywhere in the country.

Founded in 2009