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Prime Video & Amazon MGM Studios · 6 hours ago

Sr. Technical Program Manager , Prime Video Sports Linear and News

Seattle, WA

Full-time

Onsite

Senior Level

$149K/yr - $201K/yr

5+ years exp

Prime Video & Amazon MGM Studios is re-inventing the live sports experience by merging high-quality live streaming with interactive features. They are seeking a Senior Technical Program Manager to build resilient systems that ensure operational excellence and high availability for live sports streaming.

InternetSoftwareWeb Development

H1B Sponsor Likely

Responsibilities

Manage complex, high-impact availability and operational excellence initiatives spanning multiple teams

Balance competing priorities while maintaining focus on system reliability, operational health, and measurable availability outcomes

Transform operational incidents, availability gaps, and reliability concerns into prioritized technical specifications by partnering with engineering and operations teams to identify high-impact reliability requirements

Help teams distinguish between tactical incident fixes and strategic availability solutions, consolidating related operational needs into cohesive reliability improvement projects with clear business value and customer impact

Quantify operational and availability impact of proposed solutions by establishing and tracking key reliability metrics including uptime SLAs, MTTR (Mean Time To Recovery), MTBF (Mean Time Between Failures), error rates, and customer-impacting incidents that demonstrate business value and justify engineering resources

Develop comprehensive measurement frameworks that track improvements in system availability, operational efficiency, incident reduction, and service reliability

Establish clear timelines with measurable milestones for availability improvements, operational runbook development, monitoring enhancements, and incident response optimization that align with business SLA commitments

Track cross-team commitments for operational readiness, document action items from incident reviews and COE (Correction of Error) investigations, and provide concise status updates to leadership that highlight availability trends, operational risks, mitigation strategies, and progress toward reliability goals

Drive operational excellence practices including blameless post-mortems, proactive monitoring and alarming strategies, capacity planning, and disaster recovery preparedness across engineering teams

Define, design, and implement multi-tier distributed services and customer experiences

Be involved in designing, implementing, and testing of major features

Estimate engineering effort, plan implementation, and rollout system changes that meet requirements for functionality, performance, scalability, reliability, and adherence to development goals and principles

Effectively collaborate in a fast-paced environment with multiple teams in large organization (software development, QA, Project/Release Management, Build and Release, etc)

Interact with leaders from product and/or other partner tech teams and stakeholders for conceptualizing, scoping and/or planning delivery

Assist with project planning, task break-down, delivery and track status with your team

Communicate delivery status to stakeholders

Contribute to the vision, goals, and technical strategy in alignment with customer needs and market opportunities

Provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization

Innovate on behalf of customer

Qualification

Technical program managementSoftware developmentSystem-level technical designProduct roadmap executionCross-functional team managementKPI/SLA definitionOperational excellence practicesBlameless post-mortemsProactive monitoringProject management disciplines

Required

5+ years of technical product or program management experience

3+ years of software development experience

5+ years of technical program management working directly with software engineering teams experience

Experience managing programs across cross functional teams, building processes and coordinating release schedules

Experience building and evaluating system-level technical design

Experience developing and executing/delivering product and technical roadmaps

Preferred

5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave

Company

Prime Video & Amazon MGM Studios

Prime Video delivers an entertainment destination unlike any other—fast, reliable, personal, effortless, and delightful.

Founded in 2006

Seattle, Washington, USA

10001+ employees

http://primevideo.com

H1B Sponsorship

Prime Video & Amazon MGM Studios has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (22803)

2024 (21175)

2023 (19057)

2022 (24088)

2021 (12233)

2020 (14881)