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Accenture · 20 hours ago

Infrastructure & Capital Projects – Public Outreach Specialist II – Airports, ANS

Los Angeles, CA

Full-time

Onsite

Senior Level, Lead/Staff

$146K/yr - $161K/yr

10+ years exp

Accenture is a company focused on transforming how capital projects are planned, managed, and executed. The Public Outreach Specialist II will develop and disseminate project-related communication materials, support internal and external communications, and engage with stakeholders to ensure effective messaging and public relations for infrastructure projects.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

You’ll develop, coordinate, and disseminate project-related communication materials, including FAQs, Fact Sheets, presentations, advisories, and press releases, ensuring consistency with approved messaging and branding standards

You’ll support internal and external communications by coordinating dissemination through approved channels and ensuring accurate, timely information sharing and coordination among LAWA public relations, community relations, government affairs, guest experience, airport operations, external partners, and community stakeholders

You’ll attend project meetings, as needed, to gather activity updates and project information and translate complex technical or construction-related content into clear, accessible messaging for general audiences

You’ll coordinate logistics for media events, press tours, milestone activities, and other public-facing project communications

You’ll provide strategic communication support

You’ll support issue and inquiry management by tracking, monitoring, and reporting on public questions, complaints, and project-related concerns, escalating sensitive matters as appropriate

You’ll maintain and update project web content, ensuring timely posting of advisories, announcements, meeting information, schedules, and related materials, and verifying content accuracy

You’ll support visual and digital communications by coordinating filming and photography, maintaining a project photo library, and assisting with social media content development, including messaging and graphics

You’ll draft presentation materials including PowerPoint presentations and briefing materials for various internal and external audiences

You’ll assist with project-related stakeholder engagement initiatives and maintain organized records coordinating internal and external outreach communications activities

You’ll collaborate with contractors to implement communication protocols

Qualification

Public relationsStakeholder communicationsDigital platforms proficiencyAdobe Creative SuiteEmail marketing platformsProject managementBachelor's degreeMaster's degreeCommunity engagementMedia relationsCanvaMicrosoft OfficeCommunication protocolsFast-paced environment

Required

Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field

Minimum 10 years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects

Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite)

Proven ability to manage competing priorities in a fast-paced environment

Experience engaging with diverse communities, government agencies, and the media

Familiarity with public project lifecycles, phasing, and communication requirements

Superior working knowledge of Canva, Adobe Illustrator and InDesign

Proficiency with Microsoft systems including Excel, Word, Power Point, Teams and Outlook

Experience using email marketing platforms (e.g., Benchmark) to distribute public advisories and notifications