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Guidehouse · 17 hours ago

IT Project Manager

United States

Full-time

Remote

Senior Level

$113K/yr - $188K/yr

7+ years exp

Guidehouse is a leading consulting firm, and they are seeking an IT Project Manager to plan and lead major IT service delivery projects. The role involves coordinating with various stakeholders and ensuring project success through effective management and technical expertise.

AdviceConsultingManagement Consulting

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Plan and lead major IT service delivery projects in accordance with ITIL v4 standards and ServiceNow CSDM alignment

Evaluate performance results and recommend changes affecting project growth and success

Function as technical expert across multiple ITSM project assignments while supervising project teams

Coordinate meetings between Government, contractor, and service providers to resolve operational issues

Responsible for assembling all contractor performance data and ensuring proper entry into the clients Performance Measurement System

Support the Government and third-party vendors, as required, in development of a data model and automation of performance data entry into the system

Develop a process to validate performance metric data collection. The process shall be acceptable to the Government and approved by the client

Provide automated performance data for all identified performance metrics (e.g., Service Level Agreements (SLAs), Acceptable Quality Levels (AQLs)) identified by the Government

Provide monthly analysis for each performance metric

Provide technical capabilities, including program management, IT infrastructure and shared services, general IT, cybersecurity services, engineering design, telecommunications services, strategic analysis and planning, and emergency response

Utilize Information Technology Infrastructure Library (ITIL) practices for Information Technology Service Management (ITSM) that focuses on solutions that have an integrated, enterprise-wide focus to deliver shared IT services that align USACE OCIO/G-6 services with the needs of its customers and end users

Qualification

ITILITSMAgileDEVOPSData AnalysisProject ManagementCommunicationTeam LeadershipProblem Solving

Required

At least 7 years providing project management support to large DoD IT programs

3 years experience leading IT project management; expertise with ITIL, ITSM, Agile and DEVOPS, experience building and managing IT project plans, schedule and scope

US Citizenship is required

Bachelor's degree or additional four years of exp required in lieu of degree

An ACTIVE and MAINTAINED 'SECRET' Federal or DoD security clearance