Engine by Starling · 10 hours ago
Client Solutions Director
New York, United States
Full-time
Hybrid
Mid, Senior Level
5+ years expEngine by Starling is a SaaS business focused on transforming the banking landscape with innovative technology. The Client Solutions Director will lead the localization and implementation of Engine’s platform with North American clients, driving growth and fostering strong relationships to support successful client transformations.
BankingCloud Data ServicesSaaSSoftware
Responsibilities
Operate as a key part of the NA leadership team and contribute to the success of establishing Engine in the US and Canadian markets with a compelling product and platform
Maintain a global mindset, both learning from the global product team and contributing findings to the global product roadmap for the benefit of all regions
Build strong relationships both internally and within client and partner organisations, from establishing initial client relationships through to implementation
Stay abreast of current product developments and innovations globally and apply to the North American market
Help to grow our North American Client Solutions team
You will be joining a fast growing team that works globally, and you should expect international travel
As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients, we’re a small team and everyone is involved in the ‘doing’
Our teams tend to be hands-on and work in an Agile way, but with the flexibility to adapt to different methodologies depending on the specific client implementation
We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world
Engage prospects and clients for market feedback on product priorities and needs; Collaborate closely with our Compliance head to deliver a compelling and compliant product for the NA market
Collaborate with our product and engineering teams through the Discovery and Implementation phases to agree on product and platform requirements
As Engine grows in North America, lead implementation programmes, using your programme management and product knowledge to ensure successful implementations of the Engine platform
Use your understanding of the Engine product and specific domain knowledge to present a clear and compelling solution to the client
Support early stage conversations, client workshops and demos, helping to identify and qualify genuine opportunities and contribute to marketing activities and conferences in NA
Drive strategic client opportunities including supporting commercial and contractual conversations, preparing for pitches, and other marketing activities like events and thought leadership
Foster and maintain strong relationships with our implementation partners, driving collaborative business development activities and go-to-market strategies
Qualification
Required
You have a strong, client centric mindset and have worked in client facing roles in banking, consulting, or at a technology company (5+ years experience)
You have experience in the U.S. banking sector and development of solutions for the market
You have experience leading the delivery of large-scale, complex programmes in financial services
You can rapidly understand client problems and present solutions in a structured and informative manner
You are excited by the potential for Engine's technology to transform banking in the U.S. and Canada
You are inquisitive, curious and able to understand client issues, needs and concerns while building trusted relationships
You can apply a structured approach to complex or ambiguous problems
You have a technical aptitude and curiosity
You are self-motivated and are able to work in a highly autonomous environment
You are comfortable presenting to senior stakeholders, facilitating workshops and discovery sessions
You can adapt your communication style to different stakeholders (senior clients, consulting organisations, engineering functions)
You are flexible in your approach to delivery. Our teams tend to be hands on and work in an Agile way, without being wedded to any particular methodology
Benefits
Medical, Dental, and Vision insurance plan options
401(k) with company match of 100% of the first 4%
Company-paid Long-Term Disability, and Life and AD&D insurance
Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
20 days annual vacation PTO and 11 Paid Holidays
Company
Engine by Starling
Engine by Starling is a cloud-native, SaaS banking platform that delivers all the capabilities to run a highly competitive and cost-effective digital bank.
201-500 employees
H1B Sponsorship
Engine by Starling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2021 (5)
2020 (1)
Funding
Current Stage
Growth StageRecent News
2025-09-19
Company data provided by crunchbase