Acronis · 4 days ago
Partner Success Manager US
United States
Full-time
Remote
Senior Level
5+ years expAcronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. They are seeking a Cloud Partner Success Manager to manage a portfolio of service providers, drive revenue growth, and ensure partner retention while delivering a best-in-class partner experience.
Artificial Intelligence (AI)Cloud Data ServicesCloud SecurityCyber SecurityInformation TechnologySoftware
Responsibilities
Conduct territory analysis and planning for dedicated geographies to identify top potential partners, develop relationship with key decision makers on partner side and maintain a regularity/frequency of contact with every partner depending on priority
Align with Acronis Cloud Distributors for joint activities for channel enablement and drive quarter over quarter cloud revenue growth working through assigned partners
Train new and existing partners with existing and new products, support new partners on daily basis on business and technology development, and guide them through onboarding and enablement stage equipping with all needed knowledge, resources and tools
Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness
Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
Engage and orchestrate all needed internal resources to help dedicated partners’ growth, including Presales and Technical support teams
Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out
Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed
Key KPIs: Total Revenue from signed partners, churn rate (% of partners leaving the program), number of Acronis services sold through the partner
Qualification
Required
5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)
Fluent French and English, both written and verbal
Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required
In-depth channel and field sales experience with an understanding of the cloud market business model
Strong presentation, communication, and planning skills
Strong internal customer focus with desire to learn all aspects of the business
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
Strong written and verbal communication and interpersonal skills
Outstanding organizational, problem solving, and multi-tasking skills
Collaborative, team-player with a commitment to succeed and never give up attitude
Self-motivated, proactive, and able to work with minimal supervision
Company
Acronis
Acronis unifies data protection & cybersecurity to deliver integrated, automated cyber protection to solve challenges of the digital world.
1001-5000 employees
H1B Sponsorship
Acronis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (3)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$658MKey Investors
BlackRockCVC Capital PartnersGoldman Sachs
2024-08-07Acquired
2022-07-28Private Equity· $250M
2021-05-04Private Equity· $250M
Leadership Team
Stanislav Protassov
President and Co-founder
Patrick Hurley
Vice President and General Manager, Americas
Recent News
Help Net Security
2026-01-17
2026-01-15
Company data provided by crunchbase