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Virtuozzo · 3 weeks ago

IT Engineer

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

Virtuozzo is a pioneer in software for hosting providers and cloud services, delivering a broad portfolio of IaaS, PaaS, and SaaS solutions. The IT Engineer role involves keeping platforms secure and efficient, automating routine work, managing incidents, and providing support through the helpdesk. Candidates from the LatAm region are encouraged to apply.

CleanTechCloud InfrastructureInformation Technology
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Senior Management

Responsibilities

Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)
Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks
Drive performance tuning, load testing, and reliability KPIs
Participate in the on-call rotation
Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD)
Document data center infrastructure, standards, and operational procedures

Qualification

Linux administrationNetworking fundamentalsVirtualization (KVM/QEMU)Automation toolsMicrosoft 365Diagnostics skillsIT helpdesk experienceCloud (OpenStack)Scripting (Bash/Python)Certifications (RHCSA/RHCE)Clear communication

Required

Minimum experience: Mid-level
Administer Linux servers (RHEL/CentOS, Debian/Ubuntu), and core networking (TCP/IP, VLANs, routing, DHCP, firewalls)
Implement monitoring/alerting and capacity management (Zabbix/Prometheus/Grafana; logs via ELK/OpenSearch)
Troubleshoot outages, restore service quickly, and lead post-incident RCA documentation and follow-ups
Provide daily IT support via the helpdesk; manage secure onboarding/offboarding and SaaS administration (incl. M365, SSO/MFA)
Maintain endpoint hardware (laptops, network equipment) and data-center documentation/runbooks
Drive performance tuning, load testing, and reliability KPIs
Participate in the on-call rotation
Automate routine tasks and workflows to improve operational efficiency (IaC/CM, CI/CD)
Document data center infrastructure, standards, and operational procedures
Hardware basics (servers, RAID/HBAs; iLO/iDRAC), strong diagnostics skills
Networking fundamentals and troubleshooting (TCP/IP, VLANs, routing, DHCP, firewalls)
Virtualization: hands-on with KVM/QEMU and libvirt (VM lifecycle, networking, migration)
Automation tools; scripting in Bash and/or Python
Familiarity with Microsoft 365 and identity/SSO/MFA
Clear communication in distributed teams; English B2+

Preferred

Certifications such as RHCSA, RHCE, RHCA, or similar
Previous experience in an IT helpdesk or support role
Cloud: OpenStack experience is preferred

Benefits

Competitive compensation and support for professional development.
Other perks and engagement opportunities, depending on your location and type of contract
Share options
Referral bonuses

Company

Virtuozzo

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Virtuozzo The scale and scope of a well-established business with the entrepreneurial energy and focus of a start-up.
dateFounded in 2015
location
Seattle, Washington, USA
people-size201-500 employees
web-link
https://virtuozzo.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Itay Nebenzahl
Chief Financial Officer
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Mike Ryabichev
CFO&COO
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Recent News

IT Web
Reflex partners with Virtuozzo to launch cloud environment
2025-12-12
The Register
ZTE supports AI with full-stack IT offering
2025-06-21
PRLog
Voyager Replaces VMware with Virtuozzo to Regain Control of Cloud Infrastructure
2025-05-27
Company data provided by crunchbase