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HCA Healthcare · 5 days ago

Preregistration Representative

United States

Full-time

Remote

Entry Level

1+ years exp

HCA Healthcare is a leading provider of healthcare services and is seeking a Preregistration Representative to join their team. This role involves performing pre-registration tasks, reviewing patient insurance, and ensuring accurate documentation to facilitate patient care processes.

BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care

H1B Sponsor Likely

Responsibilities

Perform pre-registration at a minimum of 1 day prior to date of service for all in scope services

Review patient insurance and benefits to explain, quote and collect estimated patient cost share

Contact patient via phone to confirm or obtain missing demographic information

Receive inbound calls to confirm or obtain missing demographic information

Complete Medicare Secondary Payor Questionnaire as applicable

Utilize appropriate escalation processes to the facilities

Utilize provided guides to efficiently and appropriately quote policies, answer inquiries and direct patients

Ensure appropriate documentation is entered in standard format on the patient record. This should be performed in the applicable Health Information System (i.e. Meditech) and if necessary, any other subsidiary systems if they are not automatically updated

Meets/exceeds performance expectations and completes work within the required timeframes

Implements and follows system downtime procedures when necessary

Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”

Adhere to all department policies, processes, and procedures

Other duties as assigned including assistance with other call center lines of business based on need (i.e Central Scheduling and Authorization Services)

Qualification

Phone Pre-RegistrationPatient Financial ResponsibilityInsurance VerificationCustomer ServiceHealth Information System

Preferred

High school diploma or GED preferred

One year of related experience preferred

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

HCA Healthcare

Glassdoor3.3

HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.

Founded in 1968

Nashville, Tennessee, USA

10001+ employees

https://hcahealthcare.com/

H1B Sponsorship

HCA Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2022 (2)

2020 (1)