Dorsia · 5 days ago
Social Media and Community Manager
Dorsia is a hospitality-tech innovation company that is redefining access to in-demand restaurants and experiences. They are seeking a dynamic and creative Social Media and Community Manager to lead their social presence and manage community engagement, ensuring the brand's digital presence reflects its distinctive tone and cultural relevance.
Online PortalsReservationsRestaurantsSoftware
Responsibilities
Develop and manage multi-platform social strategies for Dorsia, @food, The Supper Club, and Surface
Plan and publish content across Instagram, TikTok, LinkedIn, and emerging platforms (e.g., Reddit)
Maintain a consistent brand voice and visual identity across all platforms
Partner with internal teams (Editorial, Partnerships, Events, PR) to align messaging and content calendars
Manage community engagement: monitor DMs, comments, and mentions; proactively engage with followers and relevant accounts
Maintain a curated list of 20–30 active ambassadors/influencers per month
Manage end-to-end influencer partnerships, from identification and outreach to contracting and performance tracking
Develop and distribute monthly ambassador briefs with campaign goals, messaging, and creative guidelines
Review and approve influencer content, ensuring alignment with brand standards
Experiment with new influencer formats and collaboration types to maximize ROI
Collaborate with the creative and editorial teams on shoots, campaigns, and storytelling opportunities
Provide creative guidance to freelancers, agencies, or contributors as needed
Ensure timely publishing and coordination with event activations and partnership announcements
Track engagement metrics (likes, shares, saves, mentions, follower growth) across all channels
Maintain a social dashboard/report to monitor performance and inform strategy
Present key insights and recommendations to leadership on a monthly basis
Stay current with trends, algorithm changes, and best practices in digital media
Act as the digital face of Dorsia and its brands — embodying our values of sophistication, curiosity, and cultural connection
Build and maintain strong relationships with our community, creators, and media partners
Support social coverage during events, launches, and experiences
Qualification
Required
1-3 years of experience in social media management, preferably within hospitality, media, or lifestyle brands
Deep understanding of Instagram, TikTok, and emerging social platforms
Proven success in influencer and community management
Excellent writing, communication, and project management skills
Strong creative sensibility with an eye for design and storytelling
Comfortable analyzing metrics and drawing insights from data
Experience with social media scheduling and analytics tools (e.g., Later, Sprout, Dash Hudson)
Ability to thrive in a fast-paced, high-touch environment with multiple brand voices
Benefits
Equity
Flexible PTO
Medical, dental and vision insurance
401(k)
FSA
Commuter benefits
Access to One Medical, Teladoc, Talkspace, Kindbody
In-office lunch 3 days a week
Employee Dining Credits
Company
Dorsia
Dorsia is a members-only platform that offers reservations at in-demand restaurants in major cities
Funding
Current Stage
Early StageTotal Funding
$50.4MKey Investors
Index Ventures
2025-02-14Series A· $50.4M
2025-02-14Seed
Recent News
2025-12-19
PR Newswire
2025-10-16
Business Insider
2025-08-31
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