Computer Support Tech jobs in United States
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Ignitec Inc ยท 3 days ago

Computer Support Tech

Ignitec Inc is seeking a Computer Support Tech to provide IT customer support and ensure the functionality and security of networked systems. The role involves installation, configuration, troubleshooting, and maintenance of various IT systems while supporting the IT Systems Manager.

AnalyticsCloud ComputingInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Requires testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format, ensuring systems availability, functionality, integrity, and efficiency
Ensures the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools
Provides customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements
Contractor would provide IT customer support, including installation, configuration, troubleshooting, customer assistance, inventory management and/or training
Assist the IT Systems Management staff in the configuration, installation, and maintenance of networked systems
Performs assignments related to ensuring the confidentiality, integrity, security and availability of systems, networks and data; performs routine assignments in support of the Office intranet and internet sites, including converting content into workable web pages, checking links, repairing errors, etc
Assist in the planning, development and coordination of litigation support and case management service

Qualification

Networked systems managementInformation systems securityDatabase managementPerformance tuning toolsOperating systems knowledgeCustomer supportTroubleshootingProject management

Required

Testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, voice and/or video format
Ensuring systems availability, functionality, integrity, and efficiency
Ensuring the confidentiality, integrity, and availability of systems, networks, and data through the implementation, maintenance, and enhancement of information systems security programs, policies, procedures and tools
Providing customer support service including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements
Knowledge of the principles, methods, and practices for integrating information system components sufficient to plan, coordinate, and administer computer systems, and optimize system performance
Knowledge of the latest advancements in technology to initiate corrective or preventative action to ensure optimum performance of the system
Knowledge of performance tuning tools, database management, and project management methods sufficient to optimize systems performance, troubleshoot database performance problems, and perform a wide range of systems administration functions
Knowledge of operating systems, associated devices, and the interoperability of systems sufficient to install, upgrade, troubleshoot, test, and maintain those systems
Ability to apply methods and practices for troubleshooting, recovering, adjusting, modifying, and improving systems to solve complex problems and provide support that minimizes interruptions in service to customers

Company

Ignitec Inc

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Ignitec infuses industry standards and leading technology capabilities to solve complex problems and deliver value with increased quality and lower performance risks.

H1B Sponsorship

Ignitec Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (6)

Funding

Current Stage
Growth Stage

Leadership Team

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Howard Huang
President and CEO
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Company data provided by crunchbase