Johnson Controls · 1 day ago
Security Service Technician
Canton, MA
Full-time
Onsite
Entry Level
$27/hr - $36/hr
1+ years expJohnson Controls is committed to making a difference and offers opportunities for growth and success. The Security Service Technician will diagnose problems and perform service and repairs on various security systems, providing high levels of customer service and solutions to building inefficiencies.
Cyber SecurityIndustrialIndustrial EngineeringPhysical SecuritySmart Building
Responsibilities
Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment
Service, troubleshoot, and install card access, CCTV, and burglar alarm systems
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals
Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction
Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers
Obtain customer signature upon completed service call assignment
Available for on-call emergency service
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Provide quotes to support recommendations and solutions
Perform other duties as assigned
Qualification
Required
1-3 years documented experience with card access and CCTV
Massachusetts Class D Electrical license
Follow company required safety policies
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Experience installing, inspecting, repairing, and programming card access and CCTV
Fire alarm experience is a plus
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
Ability to follow verbal and written instructions
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Demonstrate a high level of customer service
Maintain truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and an ability to learn quickly
Possess a valid driver's license and driving record that meets company requirements
Able to pass a pre-employment background and drug test
Retain any licenses that are required by National, State and Local codes
Knowledge of applicable NFPA standards
Preferred
Certification in any of the following, Software House, Lenel, Exacq, S2, Axis or Avigilon
OSHA 10 or above
NICET
Benefits
Paid Training
Tuition reimbursement
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
legacy.thefly.com
2026-02-05
Company data provided by crunchbase