athenahealth · 2 hours ago
Senior Coding Associate - Customer Insights
United States
Full-time
Remote
Mid, Senior Level
$66K/yr - $112K/yr
3+ years expathenahealth is committed to creating a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Senior Coding Associate of Customer Insights will evaluate customer readiness and ensure successful adoption of the athenaOne Medical Coding Service, while managing projects and influencing stakeholders to improve customer outcomes.
Enterprise SoftwareHealth CareInformation TechnologyMedical
Responsibilities
Analyze provider documentation and audits to identify areas of opportunity for our customers to improve their documentation and system usage
Analyze customer configurations and practice information relevant to the Medical Coding work to identify gaps, discrepancies, and areas that could cause disruption in the work
Exemplify a mindset of continuous process improvement to ensure we evolve our work to improve efficiency, outcomes, and support scale
Design elegant solutions that favor automation, work prevention, and product enhancement over manual workflows
Master workflow design and analysis through Lean Six Sigma or other operational engineering techniques, considering impact on dependent processes and ensuring continuity of work delivery
Identify opportunities to expand the value we provide to clients through more or better service(s) using your understanding of customer business problems
Independently manage multiple complex projects concurrently ensuring appropriate prioritization to meet deadlines
Create project presentations with multiple audiences in mind – internal stakeholders, leadership, and customers
Ensure presentations are on-brand, clearly written, informative, providing value to your intended audience, and concisely written as a show of respect for everyone’s time
Provide support, mentoring, and ongoing education opportunities for new hires and colleagues across Service Integrity, creating content and collateral as needed
Qualification
Required
Bachelor's Degree (or commensurate level of professional experience)
CPC and/or CCS certified from AAPC or AHIMA required
3+ years of professional experience in Medical Coding
Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders
Experience communicating directly with customers and/or medical providers
Demonstrated ability to assume sole and independent responsibility for various projects
Experience in auditing medical charts for accuracy to support coding decisions and compliance with coding regulations
Proficiency in Microsoft Office Suite: Excel, PowerPoint, Word, Outlook, OneNote
Preferred
Experience implementing computer assisted coding and/or coding automation tools
Knowledge of Lean Six Sigma and Agile development methodologies
SQL experience
Benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Company
athenahealth
Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.
5001-10000 employees
H1B Sponsorship
athenahealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (84)
2023 (61)
2022 (108)
2021 (84)
2020 (74)
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Venrock
2021-11-22Acquired
2017-05-18Post Ipo Equity
2007-09-20IPO
Leadership Team
Eddie Ross
Vice President, Payer
Anil Patil
Executive Director Engineering
Recent News
HealthCareIT News
2025-12-30
2025-12-19
Company data provided by crunchbase