Centh AI · 1 week ago
Healthcare Staffing Credentialing Advisor
NYC Metro Area
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expCenth.AI is an AI-driven intelligence engine designed to optimize staffing and recruiting workflows. The Healthcare Staffing Credentialing Advisor will act as a domain expert to help design and operationalize a next-generation credentialing product for healthcare staffing agencies, focusing on streamlining workflows and ensuring compliance.
Computer Software
Responsibilities
Act as Centh’s primary subject-matter expert on credentialing for healthcare staffing agencies (travel nurses, allied, locum tenens, per diem)
Evaluate our current product and workflows through hands-on product reviews and demos; provide prioritized, actionable recommendations
Lead the design of credentialer-centric workflows and acceptance criteria for AI capabilities (requirements parsing, synth-packet generation, expiry monitoring, automated candidate communications, confidence scoring, exception handling)
Translate facility and VMS requirement language (matrices, PDFs, spreadsheets, portal requirements) into structured data models, checklists, rules, and validation logic for product implementation
Define and document edge cases, failure modes, and escalation paths for high-risk credentialing scenarios
Advise on integrations: VMS, ATS (e.g., Bullhorn, JobDiva), licensing boards/state portals, CAQH, background screening vendors, and other third-party APIs
Help design robust audit trails and data provenance needed for primary source verification (PSV), compliance, and customer audits
Partner with AI/Product teams to design feedback loops, confidence thresholds, and human-in-the-loop review processes to maximize automation safely
Lead client pilot engagements: onboard credentialing teams, gather feedback, measure outcomes, and iterate on product/UX
Define and help instrument success metrics (time-to-submission, missing-document rates, submissions per FTE, automation coverage, error rates)
Provide training and mentorship to Centh teams on credentialing terminology, operational realities, and real-world tradeoffs between automation and manual review
Serve as an external face for Centh during customer conversations when deeper credentialing expertise is required
Qualification
Required
10+ years of direct, hands-on credentialing experience in the healthcare staffing space (travel nurse staffing strongly preferred)
Deep operational knowledge of credentialing workflows: primary source verification, license/state board lookups, immunizations, certifications (BLS/ACLS, specialty certifications), background/drug screening, I-9, reference checks, and document management
Solid experience working within VMS and ATS environments (e.g., Bullhorn, JobDiva) and with the variety of formats facilities use to express requirements
Demonstrated experience maintaining compliance with Joint Commission standards, state licensing rules, and other applicable regulatory frameworks
Record of converting complex operational steps into clear, implementable product requirements and acceptance criteria
Experience leading pilots, delivering training, and working directly with credentialing teams and executive stakeholders
Strong written and verbal communication skills and ability to present technical and compliance concepts clearly to product and engineering audiences
Willingness to sign an NDA and to handle PHI/regulated data responsibly
Preferred
Prior experience implementing automation or AI solutions in credentialing, onboarding, or back-office healthcare workflows
Familiarity with CAQH processes, NPI/DEA lookups, state board APIs or scraping approaches, and common third-party vendor ecosystems
Experience building or advising on requirements libraries, rules engines, or structured checklist systems
Consulting/advisory experience with staffing-tech vendors or enterprise healthcare organizations
Basic familiarity with healthcare data standards (e.g., FHIR, HL7) or experience designing data models for interoperability
Benefits
Engagement: Part-time arrangement with flexible hours (typical 10–25 hrs/week).
Workstyle: NYC Based role with ability to work remote. Travel and industry leading conferences are open for you to attend as well.
Upside: Direct, hands-on opportunity to shape product direction, lead pilot programs, and work closely with product, engineering, and customer teams.
Support & access: Access to product demos and environments for testing, plus collaboration with founding and customer-facing AI Native team.
Company
Centh AI
Centh.AI is the AI-native layer for modern staffing and recruiting teams.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase