Fairgrove Property Management · 1 week ago
Property Associate (Full-Time)
Fairgrove Property Management is a leading residential property management company based in Irvine, CA, providing services to real estate investors and residents in Southern California. The Property Associate role involves supporting Regional and Property Managers, performing marketing tasks, conducting property inspections, and ensuring excellent customer service for residents.
Property ManagementReal Estate
Responsibilities
Assist the team in the creation and management of marketing collateral for available units
Assist prospective residents with information regarding the rental process, including guest card management and the review and processing of applications
Conduct in-person showings and coordinate virtual showings for prospective residents on available units
Assist residents with the move-in and move-out process, including conducting inspections, collecting the necessary move-in information and funds, and providing keys and other items
Assist the team as needed or assigned with lease renewal management and rent increase management, as well as market analysis research
Answer telephone, return missed calls, check voicemail, prospect follow up
Responding to and managing resident complaints and/or service issues and coordinating with appropriate staff to address and resolve resident concerns
Compile multiple daily or weekly reports
Provide written and verbal communication to team, prospects, vendors, and residents
Generate and post resident communication notices
Internal inspections, including the regular inspection of vacant units to ensure cleanliness and readiness for viewing, as well as taking photographs for marketing
External property walks for both health & safety, as well as cleanliness and marketability, including the creation of work orders as necessary
Collect coins from common area laundry facilities on the property
Other tasks as needed
Qualification
Required
High school diploma (or GED), or equivalent experience required
Valid driver's license, clean driving record and reliable transportation
Microsoft Office 365
Excellent attention to detail and ability to work efficiently
Positive, can-do attitude with a commitment to excellence, improvement and achieving goals
Ability to communicate clearly and effectively, both verbally and in writing multi-lingual ability a plus
Schedule may require work on weekends, holidays and evenings
Regular, consistent and timely attendance required
Preferred
AppFolio experience a plus
Company
Fairgrove Property Management
Fair guides every decision that we make, every resident we house and every property we manage. It's the essence of everything we do.