SpringHill Suites by Marriott · 4 days ago
Front Desk Attendant
Houston, TX
Full-time
Onsite
New Grad, Entry LevelTPG Hotels, Resorts, & Marinas is a leading hotel management company specializing in high-quality hospitality experiences. The Front Desk Attendant will be the first point of contact for guests, providing exceptional customer service and managing various front desk operations.
Hospitality
Hiring Manager
Richard M Franco Jr
Responsibilities
Managing reservations
Handling check-ins and check-outs
Answering phone calls with professional etiquette
Assisting with concierge tasks
Performing clerical duties to support the smooth operation of the front desk
Qualification
Required
Strong Phone Etiquette and Receptionist Duties skills to manage inbound calls and assist guests professionally
Clerical Skills to handle administrative tasks and maintain organized front desk operations
Exceptional Communication and Customer Service skills to address guest inquiries and resolve issues effectively
Attention to detail, time management skills, and ability to multitask in a fast-paced environment
High school diploma or equivalent
Preferred
Proficiency in operating office equipment and hospitality software systems is a plus
Additional education in hospitality is an advantage
Company
SpringHill Suites by Marriott
SpringHill Suites by Marriott is an all-suite hotel brand that offers a little bit more so guests can enjoy their time away, appealing to both business and leisure travelers.
Founded in 1997
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Danté Roberts Sr
Chief Technology Officer
Darik Dawes
Partner
Company data provided by crunchbase