Calix · 1 day ago
Staff Quality Engineer
Calix is a company that provides cloud and software platforms for communications service providers. They are seeking a Staff Quality Engineer to drive improvements in quality processes and product conformity, focusing on hardware return trends and collaborating with various engineering teams to enhance repair service data integrity and reliability.
AnalyticsInformation TechnologyInfrastructureInternetSoftwareTelecommunicationsVoIP
Responsibilities
Lead Hardware RMA (Return Material Authorization) Engineering Level Reviews
Develop approaches to understand, categorize and resolve difficult (complex) problems
Audit and confirm repair data integrity from repair service centers
Strengthen failure analysis, identify root cause trends and prioritize Calix improvements
Drive CAR (Corrective Action Request) effectiveness and responsiveness
Present repair service provider monthly and quarterly global Quality scorecard reviews
Structure repair data to enable AI/ML tools and AI agents
Qualification
Required
Minimum 10+ years of experience, including exposure to PCBA level troubleshooting
Exposure to Hardware Engineering design, manufacturing and repair services
Analysis of returned electronics hardware with embedded software, using Linux OS
Experience troubleshooting PCBA modules, boards or cards, then identifying the cause
BS degree in Math, Computer Science, Engineering, or a closely related discipline
Expected travel 15% beyond the Petaluma, California hardware development office
Excellent English communication skills, written and verbal
Preferred
Advanced degree preferred
Prior experience in the Telecom or communications environment is a plus
Benefits
May be eligible for a bonus
Company
Calix
Calix provides the cloud, software, systems and services for service providers to simplify business, excite subscribers and grow value
H1B Sponsorship
Calix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (22)
2023 (25)
2022 (31)
2021 (19)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$100M2010-03-24IPO
2009-08-31Series Unknown· $50M
2003-02-07Series E· $50M
Leadership Team
Recent News
MarketScreener
2025-12-15
2025-12-11
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