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Liberty Mutual Insurance · 4 hours ago

Senior Technical Claims Specialist, Commercial Excess Coverage

Boston, MA

Full-time

Hybrid

Senior Level

$83K/yr - $176K/yr

5+ years exp

Liberty Mutual Insurance is seeking a Senior Technical Claims Specialist with expertise in Commercial Casualty Excess claims. The role involves managing high exposure claims, conducting investigations, and ensuring claims are settled efficiently within prescribed authority limits.

FinanceFinancial ServicesInsurance

Responsibilities

As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims

Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit

Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations

Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit

Responsible for managing the practices and billing activities of outside counsel

Accountable for security of financial processing of claims, as well as security information contained in claims files

Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.)

Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues

May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required

Participates in special projects

Qualification

Commercial Casualty claimsClaims investigationCoverage evaluationLitigation managementClaims evaluationNegotiationCustomer focusProblem solvingCommunicationTeamworkAdaptability

Required

Bachelor's degree and 5 to 7 years claims adjusting experience

Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment

Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly

Expert level experience with Commercial Casualty and/or Commercial Specialty Claims that exceed $1 million or more at the Primary and Excess level required