CBRE · 1 month ago
Onboarding, Learning & Development Senior Program Analyst
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level
2+ years expCBRE is a leading global real estate services firm, and they are seeking a Senior Program Analyst for Onboarding, Learning & Development. This role involves managing the onboarding process for new employees and contractors, as well as driving learning initiatives and talent development to enhance employee success and organizational capability.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Pre boarding through Day 1: Coordinate welcome communications, first week agendas, access requests, equipment, distribution lists, and introductions, peer mentors
30/60 Mentorship program: Run a structured mentoring cadence (weekly touchpoints in first 30 days; continue through 60) with checklists that cover tools, culture, financials, HSE, and PM processes. Track progress and close out
Department specific onboarding: Orchestrate extended technical onboarding plans (e.g., Engineering checklists through months 2–5; systems like DeltaV, PI, TrackWise) by pairing new hires with technical & peer mentors
Manager enablement: Coach people leaders on 30 60 90 plans and how to leverage peer mentors effectively to accelerate time to effectiveness
Contractor onboarding: Ensure contract firms and their personnel meet HSE qualification and orientation requirements; partner with site Security/Access teams to validate training and badging prerequisites prior to unescorted access. Update and maintain area access requests
Process ownership & documentation: Maintain up to date onboarding SOPs/job aids (e.g., badging, tool access, group memberships, purchasing permissions) and continuously improve based on feedback
Cross functional coordination: Align with HSE, Facilities, IT, and PMO to sequence site tours, safety orientation, and tool provisioning; coordinate with program onboarding/mentoring teams as applicable
LMS assignment & governance: Ensure the right curricula are assigned to the right roles; execute content/assignment updates in line with training SOPs (e.g., R&U effectiveness, Task Qualification Checklists, curriculum de/activation)
Content design & curation: Partner with SMEs to design, develop, and maintain training content (courses, micro learning, presentations) and job aids; align to LMS/DMS governance guidelines
SOP/job aid creation: Translate process changes into clear SOP aligned job aids and instructor/learner materials; route and maintain content according to procedural controls
Training operations: Monitor training requests and completions, due/overdue items, and access fulfillment via ticketing workflows; resolve issues with learners, managers, and service teams
Reporting & insights: Track and publish training KPI dashboards (assignment accuracy, completion/overdue rates, effectiveness feedback) and recommend improvements
Skills assessment: Facilitate structured assessments to baseline employee capabilities; synthesize results and partner with managers on development priorities
IDPs & coaching cadence: Co create and track individual development plans (IDPs); align learning paths to role requirements and progression frameworks
Talent discussions: Prepare and support data informed talent discussions using standard guides; help leaders mitigate bias and translate outcomes into actionable development steps
Use aggregate data from multiple sources to create a complex complete evaluation and improvement
Act as a subject matter expert for key systems and processes including providing knowledge transfer to teams
Review the accuracy of information provided and answer requests from management, our clients, and project teams
Provide informal help and training to coworkers
Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems
Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function
Work primarily within standardized procedures and practices to achieve objectives and meet deadlines
Explain complex information to others in straightforward situations
Qualification
Required
An very high attention to detail and ability to multitask
Proficiency with large enterprise learning technologies (e.g., LMS platforms, e-learning tools, example: SuccessFactors, Cornerstone OnDemand, TalentLMS)
Certifications such as CIPD Level 5, CPTM, or similar credentials in L&D
Excellent written and verbal communication skills. Able to present information with ease
Advanced skills with Microsoft Office Suite, MS Outlook, MS Project, and MS Excel
Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered
Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents
Very strong organizational skills with an inquisitive mindset
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
10001+ employees
H1B Sponsorship
CBRE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (206)
2023 (155)
2022 (175)
2021 (168)
2020 (111)
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Adam Gallistel
Co-CEO and CIO
Andrew Glanzman
Chief Executive Officer of CBRE’s Real Estate Investments
Recent News
The Real Deal
2026-01-07
Business Standard India
2025-12-05
Company data provided by crunchbase