Red Pepper Software ยท 1 month ago
Employee Experience (EX) Advisor
Red Pepper Software is focused on enhancing Employee Experience (EX) programs for their clients. The EX Advisor role involves designing and optimizing EX strategies to improve employee engagement and retention, while also managing client relationships and delivering measurable outcomes.
Information TechnologySoftware
Responsibilities
Assess current EX maturity; define vision, use cases, and a phased roadmap aligned to business goals
Establish EX governance (roles, cadences, decision rights) and operating rhythms (QBRs, action planning)
Design EX measurement across the lifecycle (e.g., engagement, eNPS, onboarding, manager effectiveness, inclusion, exit)
Build/optimize EX survey instruments; define KPIs and dashboards
Prepare and present clear, decision-ready Executive Summary decks that link insights to business impact
Lead EX workshops (action planning, journey mapping, moments-that-matter, manager enablement)
Build toolkits (templates, playbooks) to sustain action between cycles
Serve as main point of contact for Advisory projects; manage scope, timeline, and risks; coordinate with Implementation
Join sales calls as an EX SME; shape proposals/statements of work; publish POVs and reusable assets
Qualification
Required
10+ years' experience in Employee Experience (EX) program management
Bachelor's degree in Business, Psychology, or related field
Working knowledge of the Qualtrics EX platform
Deep understanding of EX best practices and trends
Proficiency with EX measurement tools and methodologies (e.g., eNPS, Engagement, Employee Effort)
Strong communication, facilitation, and stakeholder management skills
Strong business acumen; able to link EX initiatives to business outcomes and build ROI cases
Preferred
Graduate Degree in I/O Psychology
Benefits
Excellent medical, dental and vision options
Wellness Challenge program (earn up to $2400 each year)
401(k) with company match
Life Insurance
Short-Term and Long-Term Disability Insurance
27 paid days off: 12 PTO + 5 Sick/Personal Days + 10 Holidays
Free lunch every Friday