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Forrest Solutions · 9 hours ago

Corporate Intake Coordinator

New York, NY

Full-time

Onsite

Entry Level

$26/hr - $26/hr

1+ years exp

Forrest Solutions provides onsite, outsourced workplace solutions built on proven best practices for managing non-core business functions. The Lead Office Services Associate plays a key role within a financial services environment by serving as the first point of contact for client requests, visitors, and internal stakeholders, managing a high-volume email inbox, scheduling meetings, and providing front-desk reception services.

ConsultingCRMInformation TechnologyLegalStaffing Agency

H1B Sponsor Likely

Hiring Manager

Brendan Deonarine

Responsibilities

Manage and monitor a high-volume email inbox and request queue

Triage, document, and route incoming requests accurately and efficiently

Conduct initial client interactions or meetings to assess needs and expectations

Schedule meetings and coordinate logistics using internal scheduling systems

Track request status and ensure timely follow-up and resolution

Provide professional and welcoming reception services for clients and visitors

Process visitor badges and manage check-in procedures in accordance with security protocols

Answer and manage incoming phone lines, directing calls appropriately

Maintain a polished, client-ready front desk environment at all times

Support hospitality operations across the workplace as needed

Assist with conference room setup and breakdown, including furniture arrangement and basic logistics

Coordinate meeting room readiness to ensure spaces are prepared before and after scheduled meetings

Partner with workplace experience, facilities, and administrative teams to support daily operations

Serve as a liaison between clients and internal service teams

Communicate clearly and professionally regarding request status, meeting details, and next steps

Maintain accurate documentation related to client interactions, schedules, and requests

Qualification

Customer serviceScheduling skillsMicrosoft OfficeCommunication skillsOrganizational skillsAdaptabilityProblem-solvingAttention to detailConfidentiality

Required

High school diploma or equivalent required

Minimum of 1–2 years of experience in intake coordination, customer service, reception, hospitality, or administrative support

Strong written and verbal communication skills

Exceptional customer service with a client-first mindset

Ability to manage high-volume workloads with accuracy and attention to detail

Strong organizational and scheduling skills

Proficiency in Microsoft Office and comfort using email, scheduling, and queue-based systems

Ability to multitask, prioritize, and adapt in a fast-paced environment

Professional, courteous, and hospitality-driven demeanor

Strong follow-through and accountability

Adaptability and problem-solving skills

Ability to work cross-functionally with multiple teams

Discretion and ability to maintain confidentiality

Ability to sit or stand for extended periods

Frequent use of computers, phones, and office equipment

Ability to lift light items related to conference room setup as needed

Clear verbal communication in person and over the phone

Preferred

College coursework or degree preferred

Experience working in a corporate or financial services environment preferred

Company

Forrest Solutions

Glassdoor3.0

Forrest Solutions is the nation’s first and leading onsite outsourcing and staffing firm.

Founded in 1976

New York, New York, USA

1001-5000 employees

https://www.forrestsolutions.com/

H1B Sponsorship

Forrest Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)