Interactive Resources - iR ยท 5 days ago
Staffing Account Manager
Interactive Resources - iR is seeking an experienced IT Staffing Account Manager to manage and expand a portfolio of mid-size to large client accounts. The role focuses on owning client relationships, translating technical requirements into hiring strategies, and driving account growth while ensuring high-quality service delivery and client satisfaction.
Human ResourcesInformation Technology
Responsibilities
Manage and grow an assigned book of IT staffing accounts, serving as the primary point of contact for client stakeholders
Partner closely with clients to qualify and scope technical requirements, hiring timelines, and workforce strategies
Translate client needs into clear, well-defined requisitions for recruiting teams
Drive account expansion by identifying new hiring needs, departments, and service offerings within existing clients
Maintain strong relationships with hiring managers, HR leaders, and procurement teams
Provide consultative guidance on market conditions, candidate availability, and hiring best practices
Ensure high-quality service delivery, client satisfaction, and retention
Collaborate with internal recruiting and delivery teams to ensure successful placements and ongoing account success
Experience in VMS and non-VMS accounts
Experience and ability to identify and land project and SOW opportunities with clients
Qualification
Required
3+ years of experience in staffing, with a strong focus on IT or technical staffing
Proven experience managing and growing mid-size to large client accounts
Strong ability to qualify client requirements, including technical skills, team dynamics, and business drivers
Demonstrated success expanding existing accounts and increasing job order volume
Excellent communication, relationship management, and consultative selling skills
Ability to balance account management with proactive growth initiatives
Experience working in a fast-paced, metrics-driven staffing environment