Ford Credit · 6 days ago
Catastrophe Auto Claims Adjuster
Phoenix, AZ
Full-time
Onsite
Entry, Mid Level
2+ years expFord Credit is part of the Ford Motor Company, dedicated to providing financing and services to customers and dealerships. They are seeking an experienced Catastrophe Auto Claims Adjuster to manage complex insurance claims, conduct thorough investigations, and provide essential dealer training while being prepared for extensive travel during catastrophic events.
AutomotiveFinanceFinancial Services
No H1B
Responsibilities
Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory
Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units
Prepare accurate damage estimates using computerized estimating systems (e.g., Mitchell Connect) to establish the cost of repairs
Lead subrogation investigations, salvage disposal, and fraud investigations
Perform loss prevention reviews and provide essential dealer training activities
Remain on-call for CAT/Storm losses and be prepared for extensive travel away from home for extended periods of time. Interested candidates must be willing to travel overnight as required and the travel can be as much as 50-70% particularly during CAT (storm) season. Storm season is typically from March-August
Qualification
Required
Bachelor's degree or equivalent combination of relevant education and experience
High School Diploma or GED
Two or more years of experience in claims adjusting and estimating
At least one year of experience with computerized estimating systems (such as Mitchell Connect or CCC One) and knowledge of vehicle repair processes and procedures
At least one year of experience with Microsoft Office and strong computer skills
Adjuster license in home state or designated home state or the ability to test within the first 90 days
Ability to travel 50-70% overnight, often with short notice, including extended periods during catastrophe events
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Credit
Ford Credit is a leading automotive financial services company.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rachna Sethi
SVP of Product
Recent News
Morningstar.com
2025-09-30
2025-09-30
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