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PharmaCann Inc · 23 hours ago

Assistant General Manager

South Philly, PA

Full-time

Onsite

Mid, Senior Level

$62K/yr - $62K/yr

3+ years exp

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. The Assistant General Manager is responsible for managing a retail store, overseeing the Front of House and Back of House operations, developing a high-performing team, and driving top-line sales growth.

Health CareMedical

Responsibilities

Meets or exceeds goals related to total store sales, profitability, and operational excellence

Forecasts and adjusts payroll to maximize productivity, achieve sales & payroll goals, and complete workload

Builds a team that embodies the PharmaCann/Verilife brand by delivering exceptional service and driving customer loyalty therefore increasing return visits

Reviews and interprets financial and operational reporting regularly which includes sales reporting and reviewing audit results

Identifies underperforming metrics and develops strategies that leverage company programs, tools, and resources to improve and grow the business

Creates and ensures a cohesive, respective, professional and high integrity work environment

Recruits, interviews, hires, and retains a diverse team of top talent

Utilizes candidate tracking system for open roles within the dispensary

Aligns the right people in the right roles

Trains, coaches, and develops all team members using company programs, tools, and resources

Provides performance feedback, manages employee disciplinary and separation matters

Creates an environment that inspires and encourages the growth and engagement of associates

Models an environment of open communication by sharing enterprise strategy and corporate messaging to associates

Promotes a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction

Ensures compliance with PharmaCann policies, regulations, procedures, and compliance standards

Uses the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives

Partners with FOH and BOH Managers on onsite security scheduling needs

Protects company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention

Performance management and coaching of team members on poor performance and violation of company and compliance policies in partnership with the General Manager and HRBP

Supports continuous improvement by implementing company programs and influencing end-user’s buy in

The Assistant General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer

Projects a positive image of the organization to employees, customers, industry, and community

Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations or while GM is not in store

Qualification

Managerial experienceSales analysisCustomer serviceBusiness acumenPerformance managementLeadershipInterpersonal communicationWindows software proficiencyEthical conductRelationship managementConsulting skillsGlobal & cultural awareness

Required

Minimum 21 years of age

Demonstrated ability to achieve store selling goals and metrics

Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business

Comfortable and confident making decisions and mediating conflict within a team environment

Utilize cross functional business partners to support business needs

Ability to address complex issues and allocate time to execute multiple tasks and changing priorities

Exceptional interpersonal communication (both written and verbal) and customer service skills

Ability to identify top talent and train/develop/retain great people

Proficient in windows - based software such as Excel, Word and Outlook

Business Acumen

Ethical Conduct

Leadership

Relationship Management

Performance Management

Personal Effectiveness/Credibility

Consulting Skills

Global & Cultural Awareness

Valid driver's license and ability to successfully pass a Motor Vehicle Record background check

Preferred

Bachelor's degree in business or operations management or a related field preferred

3+ years of managerial experience in a high-volume retail-based industry with a customer-centric approach is preferred

2+ years PharmaCann management experience will be considered

Company

PharmaCann Inc

PharmaCann, founded in 2014, is one of the country’s largest vertically integrated cannabis companies, providing safe, reliable, top-quality cannabis products to improve people’s lives.

Founded in 2014

Oak Park, Illinois, USA

51-200 employees