Simpson Thacher & Bartlett LLP · 1 week ago
Receptionist
New York, NY
Full-time
Onsite
Mid Level
$55K/yr - $70K/yr
4+ years expSimpson Thacher & Bartlett LLP is a prestigious law firm seeking a Receptionist Level I. The role involves providing exceptional service by managing incoming calls, assisting visitors, and performing various administrative tasks to ensure a smooth reception experience.
Law Practice
No H1B
Responsibilities
Answer up to 50 incoming telephone lines per day in a timely, friendly, professional manner; record messages with accuracy and appropriately handle or refer questions and requests
Assist with placing international calls and conference calls
Welcome clients with exceptional service, assess the purpose of visit, and escort them to their designated conference rooms or other meeting areas, while consistently upholding a high standard of professionalism and courtesy
Actively monitor the event management system (EMS) software to stay informed of real-time conference room activity, ensuring timely communication and updates are provided to Conference Services upon request
Identify Partners and Directors by name and facial recognition to provide them with immediate responses and updates
Update arrival and departure information for visitors in the Escort Register
Transmit faxes, monitor incoming fax queues, and ensure timely routing of faxes to the appropriate recipients
Troubleshoot and test fax transmissions for various locations
Process car service requests for visitors and staff, issuing confirmation emails to requesters. Responsibilities include monitoring flight arrival statuses and ensuring timely dispatch of vendor’s vehicles to meet passengers. A quality control (QC) taxi operator serves as both a backup and accuracy checker, sharing full responsibility with the primary operator for the accurate review and coordination of transportation services
Monitor taxi progress via the dispatch system to ensure timely arrivals at correct locations and communicate changes as necessary
Follow daily assignment schedule to ensure reception coverage across multiple floors
Perform other duties as assigned
Qualification
Required
High School Diploma or equivalent
Ability to communicate in a clear and professional manner
4 years of relevant experience
Strong telephone etiquette and customer service abilities
Attention to detail; ability to take and distribute accurate and clear messages both verbally and in writing
Strong organizational and multi-tasking skills with the ability to adjust as per the changing environments
Demonstrate enthusiasm and attentiveness
Basic knowledge of MS Outlook and Word
Ability to type 30 wpm
Basic math skills
Preferred
Associate degree in business or communications
Professional certification in customer service or administration
Experience in a law firm environment
Basic knowledge of MS Excel and PowerPoint
Ability to type 50 wpm
Company
Simpson Thacher & Bartlett LLP
Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kelly Stevens
Chief Operating Officer
Alan Turner
Partner
Recent News
2025-10-02
FinTech Global
2025-10-02
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