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Integrated Cooling Solutions · 2 days ago

Inside Sales Engineer

Miami, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Integrated Cooling Solutions (ICS) is a trusted commercial HVAC manufacturing representative firm dedicated to delivering thoughtful solutions through technical expertise. The Inside Sales Engineer will support the sales team by providing estimating, design assistance, and technical presentations while managing customer relationships and ensuring high satisfaction.

Heating Ventilation and Air Conditioning (HVAC)IndustrialMechanical EngineeringTraining

Responsibilities

Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts

Deliver technical presentations to customers, explaining product features, benefits, and applications

Generate, follow up on, and qualify sales leads

Prepare detailed quotations, negotiate sales terms, and manage service agreements

Provide comprehensive pre- and post-sales technical support

Assist in product and service selection based on customer requirements

Manage customer relationships, ensure high satisfaction and address inquiries promptly

Coordinate with engineering, production, and logistics to ensure timely product delivery

Maintain accurate CRM records, track sales opportunities, and report on sales performance

Collaborate with engineering and product development teams to meet customer needs

Qualification

HVAC industry experienceTechnical salesMechanical engineering certificationCAD software proficiencyCRM software proficiencyERP systems proficiencyCustomer service skillsAnalytical skillsTechnical aptitudeVerbal communicationWritten communicationTeamwork

Required

Bachelor's degree in engineering

2+ years experience in estimating or project management

Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools

Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members

Strong customer service skills to address inquiries and resolve issues

Analytical skills to diagnose and solve technical problems

Ability to identify sales opportunities and develop relationships with potential customers

Regular interaction with customers via phone, email, and video conferencing

Strong technical aptitude and ability to understand complex engineering concepts

Ability to work independently as well as part of a team