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Corebridge Financial · 8 hours ago

Client Service Analyst

TX-Houston

Full-time

Hybrid

Senior Level

5+ years exp

Corebridge Financial is a company dedicated to helping individuals take action in their financial lives. The Client Service Analyst will be involved in various aspects of reinsurance policy administration, ensuring compliance and accuracy in records, and supporting the operations team with research and analysis tasks.

Financial ServicesInsuranceLife Insurance

Responsibilities

Weekly review of TAI Exceptions Reports ensuring records are administered in compliance with treaty agreements and corrections are processed in a timely manner

Peer review of offshore team members research findings and online corrections

Manual adjustments to correct key values on both new and Inforce records administered on TAI

Perform complex research and analysis to verify and resolve TAI policy discrepancies including policies placed as continuations or with facultative reinsurance

Review and analysis of monthly TAI over retention report

Peer review weekly and monthly TAI cycle activity completed by offshore team

Research and respond to reinsurer inquiries

Assist with audit support requests

Cross train on additional policy administration functions such as daily claims review functions

Qualification

Reinsurance policy administrationTAI mainframe systemsMS Office applicationsAnalytical problem-solvingTeam collaboration

Required

Bachelor's Degree or relevant experience

5+ years of experience overall

Requires experience with mainframe systems such as TAI along with high proficiency using other tools (MS Office applications, etc)

Must be willing to learn other business applications as needed to perform assigned duties effectively and efficiently

Must possess keen analytical problem-solving skills and attention to details

Ability to contribute and be flexible in a fast-paced team environment

Preferred

Experience in various aspects of the life reinsurance process, including policy administration, addressing legal/compliance/system issues, and review of contracts

Benefits

Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.

Retirement Savings: We offer retirement benefits options, which vary by location. In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.

Employee Assistance Program: Confidential counseling services and resources are available to all employees.

Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.

Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.

Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.