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Granite Telecommunications · 5 days ago

Network Activations Representative

Quincy, MA

Full-time

Onsite

New Grad, Entry Level

Granite Telecommunications is seeking associates in their Managed Services department to work on configurations and activations of managed services products. The role involves contributing to the technical implementation of SDWAN and Security products at customer locations, along with troubleshooting and supporting network devices.

Business DevelopmentFitnessTelecommunications

No H1B

Security Clearance Required

Responsibilities

Work with internal resources to implement Managed Services solutions in the field

Create configuration modifications alongside engineering to support project scale and execution

Reconfigure devices as needed in troubleshooting environment

Act as first level of troubleshooting during initial site turn up

Develop and promote subject matter expertise and platform proficiency

Work directly with customers on calls to facilitate network deployment

Provide Day 1 Support for SDWAN and Security products at customer locations

Qualification

Network SecuritySDWANTCP/IPCCNA/CCNP certificationFortinet NSE certificationRoutingSwitchingCustomer SupportAnalytical Problem-SolvingMultitaskingCoding ExperienceAutomation PlatformsOrganizational SkillsWork EthicCritical Thinking