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UT Southwestern Medical Center · 4 hours ago

Learning Management System Administrator

5323 Harry Hines Blvd5323 Harry Hines Blvd

Full-time

Onsite

Senior Level

5+ years exp

UT Southwestern Medical Center is a world-renowned medical and research center committed to excellence, innovation, teamwork, and compassion. The Learning Management System Administrator is responsible for the administration and support of the university's LMS platform, ensuring reliable system performance and functionality while collaborating with faculty and students to enhance educational technologies.

Health CareHospitalMedical

No H1B

Responsibilities

Manage daily operations of the D2L Brightspace LMS, including user provisioning, course creation, configuration, routine maintenance, updates, performance monitoring, and feature/integration validation

Collaborate with the Office of Information Resources, the IT Help Desk, and LMS vendors to implement and support integrations with the SIS, SSO, and third-party tools, ensuring secure authentication, data integrity, and effective troubleshooting

Research, evaluate, install, and oversee LTI integrations and third-party applications (e.g., Respondus, Turnitin)

Create, update, and share LMS documentation, processes, procedures, and policies; develop training materials (guides, tutorials, FAQs) and promote best practices, system updates, and issue alerts to faculty, staff, and students

Offer primary faculty support and training for the LMS through email, phone, and meetings; coordinate escalations with IR offices and external partners; work with the Help Desk on student issues requiring specialized knowledge; direct inquiries to the appropriate campus contacts

Generate and distribute reports on LMS usage, course activity, and system performance

Identify, recommend, and deliver professional development (workshops, webinars, training resources) on LMS and instructional technologies aligned with institutional goals

Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects

Collects, interprets and documents specifications required to develop new and revise existing software applications. Develops and implements operational plans for new and existing business computer applications. Participates in development of project proposals for customers

Coordinates testing of new applications and changes to existing applications to ensure integrity and quality of data while providing and/or assisting in training of system users. Defines and develops test scenarios. Documents and tracks status of application errors and related issues in problem log. Assist programmers and business analysts of lower grade in analyzing and resolving problems

Compiles complete, concise, and comprehensive policies and operation procedures to assist in communicating issues to applicable management staff

Develops new system administrative procedures required utilizing new functionality resulting from system changes

Assists in developing and implementing business strategies in departments to improve operational processing and productivity

Monitors development of specifications and establishes priorities for accomplishing design and testing of various projects

Reviews, develops, recommends, and implements activities, programs or functions as assigned

Maintains and tracks accounts assigned to projects or programs. Develops and maintains project plans. Provides project status reports

Records time spent on projects to meet cost-recovery requirements

May supervise lower level analysts

Performs other duties as assigned

Qualification

D2L BrightspaceBusiness systems experienceLTI integrationsProject managementTraining materials developmentUser supportData integrityDocumentation skillsCollaboration