Customer Relationship Management Manager jobs in United States
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Trident Consulting ยท 2 days ago

Customer Relationship Management Manager

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. They are seeking a CRM Manager to oversee CRM programs and ensure effective execution across markets.

AnalyticsArtificial Intelligence (AI)Big DataEnterprise Resource Planning (ERP)Information TechnologyMachine Learning
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H1B Sponsor Likelynote
Hiring Manager
Viknesh Natarajan
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Responsibilities

On-time and high-quality CRM execution across all markets
Strong team performance, engagement, and development
Increased campaign effectiveness through market-relevant planning
Reduced execution risk through strong coverage and operational rigor

Qualification

CRM experienceProject PlanningProject GovernancePeople ManagementCRM platforms knowledgeData-driven mindsetStakeholder managementOrganizational skillsCommunication skills

Required

5-10 years of experience in CRM, lifecycle marketing, or retention marketing
2+ years of people management experience, including direct management of coordinators or specialists
Proven experience planning and executing CRM programs across both domestic and international markets
Strong understanding of CRM channels and platforms (e.g., email, push, in-app)
Excellent organizational, communication, and stakeholder management skills

Preferred

Experience working in a global or multi-market organization
Familiarity with CRM platforms and marketing automation tools
Data-driven mindset with experience analyzing campaign performance
Ability to operate effectively in fast-paced, high-volume environments

Company

Trident Consulting

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Trident Consulting expertise in big data, AI & analytics, cloud, infrastructure, ERP, Java frameworks and technologies, Engineering and R&D.

H1B Sponsorship

Trident Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2021 (7)
2020 (15)

Funding

Current Stage
Growth Stage

Leadership Team

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Shabana Siraj
CEO and Founder
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Company data provided by crunchbase