Progressive Machine and Design · 17 hours ago
CNC Manufacturing Sales Engineer
Progressive Machine and Design is seeking a CNC Manufacturing Sales Engineer who will be responsible for maintaining and growing the current GPS customer base while attracting new clients. The role involves daily customer interactions, quoting, project updates, and exploring opportunities within various industries including medical, industrial, packaging, and aerospace.
Responsibilities
Manage and expand GPS’s existing customer base
Actively pursue new opportunities within each division (GPS & PMD) for low, mid and high-volume CNC manufactured components
Maintain contact with customers to ensure overall satisfaction while actively searching for new opportunities withing the medical, industrial, packaging and aerospace industries
Prepare and present quotes to customers
Assist in the costing of quoted product with pertinent data including fabrication estimates, QA lead-times, etc
Supports management in customer satisfaction through the effective application of the QMS system, including processes for & the assurance of adherence to customer and statutory & regulatory requirements
Collaborate with all departments within GPS and interact with each customer, consultants, and vendors as related to the ISO 9001 QMS needs
Create, update, and control of documented quote information
Manage documenting and retaining records for: Document control & revisions of each Quote, Understand and identify Risks & Opportunities; Resources needed, Customer satisfaction & support; Post-delivery activity, Customer communication of product requirement, Customer scorecard reviews (Quarterly / As Required), Review and provide trend analysis metrics for quote activities, Assist in supporting contract review
Collaborate with Fabrication and QA departments regarding revisions, updates, changes, or any other customer related activities that may affect overall requirements
Validate completion of customer document requests for each order with the support of Fabrication and QA
Qualification
Required
10 or more years of experience in a manufacturing environment, preferably with CNC / Machining
Experience with the manufacturing side of ISO 9001, AS9100 (Aero), Medical and Packaging standards
Working knowledge of a manufacturing facility in an ISO 9001, AS9100, ISO 13485 or comparable standard
Knowledge of ISO 9001-2015, Aerospace and GD & T requirements
Proven ability to think outside the box and develop innovative solutions to complex Customer requests
Company
Progressive Machine and Design
PMD Automation provides innovative solutions to manufacturing companies around the world through cost-effective Factory Automation and Test Systems.