eGifter · 1 week ago
B2B Sales Coordinator
eGifter is a leading gift card technology company powering secure, scalable solutions for consumers, merchants, and businesses. The Sales Coordinator is a customer-facing role focused on client onboarding and satisfaction, requiring collaboration across various internal teams to ensure a best-in-class client experience.
BitcoinE-CommerceGift CardMobileMobile AppsRetail TechnologySaaSSoftware
Responsibilities
Qualify inbound leads for the sales team
Manage lead and customer records in Salesforce
Monitor web chat for the sales team
Work with brand partners to secure program and marketing approvals
Work with the accounting department to ensure smooth flow of customer payments
Manage pricing changes and associated customer communications
Work with the customer support team and account managers to resolve help-desk tickets
Run and review sales reports
Continuously seek opportunities to improve efficiency, scalability, and the client experience
Qualification
Required
2+ years of experience in sales, sales support or account management
Proficiency in Salesforce or other CRM tool, Google Apps (Docs, Sheets, Slides), and Microsoft Office (Word, Outlook, Excel)
Background in gift cards, payments, prepaid solutions, FinTech, or related industries (e.g., loyalty, eCommerce, digital marketing, regulatory/FinCEN environment)
Strong organizational skills with the ability to manage multiple projects simultaneously
Exceptional client-facing communication, presentation, and trust-building skills
Strong attention to detail with a relentless focus on quality
Self-motivated, adaptable, and able to thrive in dynamic environments
Degree in Business, Marketing, or a related field
Preferred
Experience with ZenDesk or other support ticketing systems is a plus
Company
eGifter
EGifter is a web and mobile application that enables its users to purchase gift cards and send them to other users.
Funding
Current Stage
Early StageTotal Funding
$21.47MKey Investors
Long Island Venture Fund,LPRobert Brill
2016-11-08Series Unknown· $11M
2015-06-05Series Unknown· $1.55M
2015-05-27Series Unknown· $3.5M
Recent News
Company data provided by crunchbase