Baxter International Inc. · 1 day ago
Sales Support & Admin Specialist
St Paul, Minnesota
Full-time
Onsite
Mid Level
$54K/yr - $77K/yr
3+ years expBaxter International Inc. is dedicated to redefining healthcare delivery and empowering individuals to make a meaningful impact. The Sales Support & Administration Specialist is responsible for providing tactical and analytical support to sales representatives, managing order processes, and enhancing sales growth through effective communication and collaboration with internal and external stakeholders.
BiotechnologyClinical TrialsHealth CareMedical
Responsibilities
Triage inquiries from RH Sales related to home care orders including description and/or clarification of internal processes, current state, and insurance/patient coverage
Manage selected accounts in open territories by proactively reaching out and providing follow up when requested
Lead initiatives to support organizational efficiencies based on strategic pillars
Resolve order processing delays and issues by collaborating with Patient Care Services and sales
Identify and raise process improvement opportunities to alleviate administrative burden for RH Sales
Manage incoming calls from healthcare teams and hospital discharge planners
Promote an understanding of how to apply sales tools to manage & drive sales growth
Make recommendations to leadership on how to accelerate revenue based on vast knowledge of our customer based
Proactively manage patient pipeline and partner with Patient Care Services to ensure order efficiency for assigned accounts
Provide assigned accounts with exceptional customer service:
Exceed expectations when fulfilling customer requests
Deliver timely patient follow-up
Prepare quarterly business reviews in collaboration with sale representative
Act as subject matter expert of our internal process and function as liaison between internal teams & accounts as needed
Qualification
Required
Advanced knowledge of Respiratory Health business & processes
Associate's degree in related field, or equivalent work experience
3+ years industry experience required and progressive experience in a customer service role
High level of reasoning ability to successfully resolve a variety of patient, clinical and business issues
Strong critical thinking and problem-solving skills
Exceptional written, verbal, and interpersonal communications and presentation skills
Detail orientated with superior planning and organizational skills
Proficiency in Microsoft Office Software
Preferred
Third Party payer experience preferred
Experience with TIMs, Salesforce.com, JDEdwards, and Power BI preferred
Benefits
Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits
Company
Baxter International Inc.
For nearly a century, we have delivered on our commitment to saving and sustaining the lives of patients, working alongside clinicians and providers around the world.
10001+ employees
H1B Sponsorship
Baxter International Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (10)
2023 (17)
2022 (18)
2021 (6)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$2.28BKey Investors
German Federal Ministry of Education and Research
2025-12-08Post Ipo Debt· $600M
2021-04-21Grant· $1.81M
2019-05-15Post Ipo Debt· $1.68B
Leadership Team
Andrew Hider
President and Chief Executive Officer
Giuseppe Accogli
EVP & Chief Operating Officer
Recent News
Company data provided by crunchbase