Integration International Inc. · 1 week ago
Fraud Prevention Specialist
Integration International Inc. is seeking an Incident Management & Fraud Prevention Analyst to join their verification and risk prevention team. The role involves conducting identity verification and fraud prevention activities, focusing on video-based interactions and collaboration with various internal teams to ensure transaction legitimacy.
Responsibilities
Conduct video-based identity verification calls with customers, vendors, and internal stakeholders
Verify sensitive information related to financial changes, vendor updates, and high-value transactions (often $5M+)
Identify and escalate fraud indicators , impersonation attempts, and suspicious activity
Manage a high-volume workload (approximately 300–500 verification tickets weekly , with volume increasing)
Collaborate with Accounts Payable, Accounts Receivable, Finance, Cybersecurity, Compliance, and other cross-functional teams
Receive notifications of changes from internal teams and proactively contact points of contact to validate accuracy via live calls
Gather evidence, document findings, and maintain detailed case records
Utilize reporting tools to track trends, outcomes, and performance metrics
Participate in process improvement initiatives to enhance verification accuracy and efficiency
Qualification
Required
2–4 years of experience in fraud prevention, identity verification, AML, BSA, or financial risk operations
Strong experience conducting live video or phone-based verifications
Excellent verbal and written communication skills
Comfortable working on camera and engaging professionally with senior stakeholders
Proficiency with Microsoft Office tools (Outlook, Teams, Excel, Word)
Experience handling sensitive and confidential data
Ability to manage multiple tasks in a fast-paced, dynamic environment
Preferred
Banking, financial services, or compliance background
Experience with AML, KYC, BSA, or fraud investigations
Exposure to cybersecurity or financial controls
Experience supporting Accounts Payable, Accounts Receivable, or Finance Operations
Familiarity with fraud detection tools, automation platforms, or case management systems
Experience with Power BI or reporting/analytics tools
Bilingual skills (preferred, not required)
Company
Integration International Inc.
Integration International is an information technology company offering IT solutions and services.
Funding
Current Stage
Late StageRecent News
2025-02-06
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