Swift7 Consultants · 1 week ago
Customer Service Liaison
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$42K/yr - $46K/yrSwift7 Consultants is a professional consulting firm dedicated to delivering efficient, people-focused business solutions. They are seeking a dedicated Customer Service Liaison to ensure clear communication and efficient issue resolution between clients and internal teams, ultimately contributing to a positive client experience.
Marketing & Advertising
Responsibilities
Serve as a primary liaison between clients and internal departments
Manage and respond to client inquiries in a timely and professional manner
Coordinate information flow to ensure accurate and efficient service delivery
Maintain detailed records of client interactions and follow-ups
Support internal teams by relaying client needs, feedback, and updates
Assist in resolving service-related concerns while maintaining strong client relationships
Contribute to ongoing process improvements to enhance customer satisfaction
Qualification
Required
Strong verbal and written communication skills
Ability to manage multiple tasks and priorities effectively
Professional demeanor with a client-oriented mindset
Strong organizational and problem-solving abilities
Attention to detail and accuracy in documentation
Ability to work independently as well as collaboratively within a team
Proficiency with standard office and communication tools
Benefits
Opportunities for professional growth and internal advancement
Structured training and skill development
Supportive and collaborative team environment
Stable full-time position
Exposure to client relations and operational processes
Company
Swift7 Consultants
We’re a team of enthusiastic marketers who are always ready to take your business to the next level.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase