TEKsystems · 2 months ago
Customer Experience Support Associate
Earth City, MO
Full-time
Onsite
New Grad, Entry Level
$19/hr - $20/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Experience Support Associate to join their team on a contract basis. This role supports the Customer Experience Center by performing a variety of administrative and customer service tasks.
Information Technology
Responsibilities
Make outbound calls to dealerships, service providers, and customers
Handle customer inquiries and cancellation requests
Enter data and invoices into internal systems (Mainframe, Salesforce Service Cloud)
Process financial change notices and check requests
Maintain customer accounts (e.g., due date changes, demographic updates)
Handle mail items and title work
Communicate via secure messaging platforms
Monitor and manage automation processes and exceptions
Generate and complete reports
Qualification
Required
Strong data entry capabilities
Experience with Salesforce and Mainframe systems
Excellent phone communication skills
Ability to manage multiple tasks efficiently
Preferred
Previous experience in customer service or administrative support
Familiarity with dealership or service provider operations
Comfortable working in a fast-paced environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase