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Maury Donnelly & Parr Inc · 8 hours ago

Client Service Specialist

Baltimore, MD

Full-time

Hybrid

New Grad, Entry Level

$45K/yr - $55K/yr

0+ years exp

Maury Donnelly & Parr Inc is a Best Practices Agency in Insurance, seeking a Client Service Specialist for their Large Commercial team. The role involves supporting Client Managers by processing insurance documents, managing billing inquiries, and coordinating with carriers on policy statuses.

FinanceFinancial ServicesInsurance

Hiring Manager

Corey Donovan

Responsibilities

Processes certificates of insurance (COI), binders, evidences, auto ID cards, applications, renewal requests, endorsements, premium finance agreements, and claim data

Responsible for initial input of account, contact, and policy details into EPIC

Follow up with carriers on status and receipt of all policies, endorsements, and cancellations. Coordinates resolution of pending issues

Performs online carrier ratings

Secure loss runs, experience modification worksheets, and MVRs, FR-19’s; orders and follows up on loss runs when requested

Prepares proposals, analysis and summaries as needed

Manages billing inquiries and cancellation notices; provides billing support to Client Manager as needed

Performs other related duties as assigned by management

Qualification

State PropertyCasualty Insurance licenseApplied Systems EpicMicrosoft Office SuiteCustomer ServiceProfessionalismEthicsQualityWritten CommunicationAdaptability

Required

Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience

Hold State Property and Casualty Insurance license, or progress towards licensure

Computer skills required: Applied Systems: Epic Online Database software; Microsoft Office Suite