SouthState Bank · 1 day ago
Reconcilement Supervisor - Charleston
Charleston Support Center
Full-time
Onsite
Senior LevelSouthState Bank is a trusted financial partner known for its steady growth and commitment to community. The Banking Operations Reconcilement Supervisor will manage the reconcilement team responsible for reconciling general ledgers and internal deposit accounts, ensuring compliance and minimizing potential risks.
BankingFinanceFinancial ServicesLendingWealth Management
Responsibilities
Oversee the day-to-day operations of the bank’s central reconcilement team including creating and reviewing policies, recruiting, training, coaching, and providing real time feedback for improved performance and periodic appraisals for a team of 10-15 members
The Supervisor must have a solid working knowledge of the functions and departments supported by the Banking Reconcilement department and be able to research and reconcile the accounts/systems used by these areas. Some of the supported departments include reconciling Teller Cash, ATM and Branch Cash Vaults, ATM terminals, SafePoint, ACH, EFT Settlement, Loan, IOLTA, HSA, Zelle and Reg E accounts
The Supervisor must know the systems and possess the ability to recognize discrepancies that may result in bank losses either through fraudulent activity or human error
This position ensures all established SLAs are met, and supported departments are provided comprehensive documentation to enable the aged entries to be cleared immediately. Items not cleared timely will be reported to the Card Service Director, Director of Banking Operations, and the Finance Director; this information may be reported to the Operational Risk Committee
The Supervisor serves as a subject matter expert for projects affecting general ledgers ensuring sound decisions are made to minimize losses and avoid audit violations. This SME is the go-to person for the resolution of day-to-day reconcilement issues
Using exceptional knowledge level, assist the manager in identifying Key Risk and Performance indicators, implementing sound controls, and ensuring adherence to the controls
Ensure all entries in assigned general ledgers are identified, reported, and resolved prior to the account age limit. Clearly and effectively communicate with the LOB Managers and Directors, holding them accountable for ensuring all aged general ledger entries are appropriately cleared. Communicate all potential losses to Senior and Executive Management; as well as the Risk Operations committee as required
Review and document, within Blackline, all accounts providing detailed explanations for Executive Management on the account balances and outstanding items. Seek opportunities to expand the accounts tracked in Blackline
Identify opportunities for process improvements that increase efficiency, reduce risks, enhance the customer experience while seeking opportunities to reduce expenses and increase revenue
Collaborate with supported business partners to ensure all potential losses are identified and resolved without negative impact to the bank and bank customers. Comply with all risk assessments and audit reviews; implement and monitor all recommendations to ensure no repeat exceptions occur
Work with Compliance and Risk to identify all SOX controls and ensure compliance with the controls thus mitigating the heightened risk of losses and fraud
This position ensures all established SLAs are met, and supported departments are provided comprehensive documentation to enable the aged entries to be cleared immediately. Items not cleared timely will be reported to the Card Service Director, Director of Banking Operations, and the Finance Director; this information may be reported to the Operational Risk Committee
Qualification
Required
Solid working knowledge of the functions and departments supported by the Banking Reconcilement department
Ability to research and reconcile the accounts/systems used by supported departments
Knowledge of systems and ability to recognize discrepancies that may result in bank losses
Ability to ensure all established SLAs are met
Ability to serve as a subject matter expert for projects affecting general ledgers
Exceptional knowledge level to assist the manager in identifying Key Risk and Performance indicators
Ability to ensure all entries in assigned general ledgers are identified, reported, and resolved prior to the account age limit
Ability to communicate effectively with LOB Managers and Directors
Ability to review and document accounts within Blackline
Ability to identify opportunities for process improvements
Ability to collaborate with supported business partners
Ability to work with Compliance and Risk to identify all SOX controls
Advanced analytical, problem-solving and research skills
Excellent written and oral communication skills appropriate for interaction with Executive and Chief level management
Ability to gain confidence and cooperation of employees, customers, vendors, and management
Self-motivated and able to work in rapidly changing situations
Excellent organizational, problem solving and time management skills
Ability to work well under pressure, maintaining composure, and meeting deadlines
Ability to simultaneously serve on multiple projects with significant reconcilement impact
Ability to see the bigger picture, set department and personal team goals
Ability to lead a diverse team in a remote environment
Proven leader with the ability to simultaneously manage multiple functions of operations
Company
SouthState Bank
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward.
Founded in 1934
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-08-09IPO
Leadership Team
D
Dan Bockhorst
Executive Vice President Chief Credit Officer
Recent News
2025-12-16
2025-10-24
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